Eesel is a chatbot platform designed to help users automate customer information support services. The user interface is simple and straightforward, accessible via your company's internal applications like Slack, Microsoft Teams or as a website widget. The tool offers an integration feature, allowing you to connect with a wide range of applications including Confluence pages, Jira issues, Notion Pages and Google Docs.
It allows users to create a customised chatbot that gathers knowledge from various company documents and resources. This chatbot, or 'oracle', can then answer any internal or external questions instantly. The platform also integrates with popular communication tools such as Slack and Microsoft Teams.
The platform is designed to provide automated information support to both internal teams and external customers. Its chat feature not only provides instant answers but also increases efficiency within the team by reducing the manual burden on support staff.
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