SurveyMonkey Review - Features, Pricing & Deals

SurveyMonkey is an online survey platform that helps users create, distribute, and analyze surveys. From small business owners to large enterprises, it serves as a versatile tool for gathering valuable feedback and insights.

The platform offers various question types, templates, and customization options to help users build effective surveys. With its user-friendly interface, you can create everything from simple questionnaires to complex market research studies. The tool includes features like skip logic, question piping, and real-time analytics to help users collect and understand their data.

While a free plan is available for basic needs, paid plans start at $39 per month and scale up based on required features and team size. Enterprise solutions offer additional capabilities like advanced security measures, dedicated support, and team collaboration tools.

Whether you need to conduct customer satisfaction surveys, employee feedback sessions, or market research, SurveyMonkey provides the necessary tools to gather and analyze responses effectively. The platform integrates with many popular business tools, making it simple to incorporate survey data into existing workflows.

• Survey Creation Tools: Design professional surveys with over 25 diverse question types, including multiple-choice, rating scales, and open-ended questions to gather comprehensive feedback efficiently.
• AI-Powered Templates: Access more than 400 expert-designed templates and utilize AI-powered SurveyMonkey Genius to quickly create customized surveys tailored to your specific research needs.
• Brand Customization: Personalize surveys with custom logos, colors, and themes to match your organization's visual identity and create a professional, cohesive look.
• Advanced Survey Logic: Implement dynamic survey paths using skip logic and question piping, allowing respondents to experience a personalized survey journey based on their previous answers.
• Comprehensive Analysis Tools: Leverage real-time results, interactive charts, word clouds, and statistical significance testing to gain deep insights from your survey data.
• Seamless Integrations: Connect with over 200 popular tools like Salesforce, Google Sheets, and Slack to streamline workflows and enhance data collaboration.
• Enterprise-Grade Solutions: Enjoy advanced features like single sign-on, flexible admin controls, HIPAA compliance, and industry benchmark comparisons for large-scale organizational needs.
• Market Research Capabilities: Utilize advanced methodologies for concept testing, MaxDiff analysis, and price optimization to gather comprehensive market insights and drive strategic decision-making.

• Free version offers 10 questions per survey, up to 40 responses, basic survey templates, and limited analytics.
• Standard Monthly Plan at $39/month provides unlimited surveys, up to 1000 monthly responses, reporting tools, and customization options.
• Advantage Annual Plan costs $32/month (billed annually), including advanced skip logic, data export, and question randomization.
• Premier Annual Plan at $99/month offers unlimited survey responses, advanced analytics, text analysis, and A/B testing tools.
• Team plans start at $25/user/month for Advantage (minimum 3 users) with collaborative features, and $75/user/month for Premier with advanced team collaboration tools.
• Enterprise Plan provides custom pricing with unlimited surveys, enterprise-grade security, dedicated account management, and priority support.

SurveyMonkey 1.1 brings several key improvements over the previous version. The standout changes include expanded global survey capabilities with access to over 335 million people across 130+ countries and 56 languages. You'll also find new scheduling features that let you set up surveys to run at specific times. The analytics tools have gotten smarter too, with additions like total unduplicated reach analysis. If you've been using the earlier version, you'll notice the interface feels more streamlined and the AI survey creation tools work much better now.

Yes! SurveyMonkey works great on mobile devices. You can create, edit, and analyze surveys right from your phone or tablet. The mobile app lets you check responses in real-time and send out surveys even when you're on the go. Your respondents will also have a smooth experience - all surveys automatically adjust to fit different screen sizes. This makes it super convenient whether you're collecting feedback at an event or just want to keep an eye on your results while away from your computer.

The free plan limits you to 40 responses per survey. This works fine if you're just testing the waters or running a quick poll with a small group. Once you hit that 40-response limit, you'll need to upgrade to continue collecting answers. Keep in mind the free plan also caps you at 10 questions per survey. If you need more responses or want to ask more questions, check out the paid plans that start at $39 per month for unlimited surveys and up to 1,000 monthly responses.

Absolutely! You can export your survey data to several formats depending on your subscription level. With paid plans, you can download your results as CSV, XLS, PDF, or even SPSS files. This makes it super easy to work with your data in programs like Excel, Google Sheets, or statistical software. The Standard plan and above include basic exports, while the Advantage and Premier plans offer more advanced export options with additional data filtering capabilities. Just look for the "Export" button in your survey results section to get started.

SurveyMonkey takes data security seriously. They use encryption for data both in transit and at rest, which means your information stays protected. All plans include basic security features, but if you need extra protection, the higher-tier plans offer additional safeguards. The Enterprise plan includes HIPAA compliance for handling sensitive health information. SurveyMonkey also gives you control over your data with options to set viewing permissions and password-protect your surveys. For businesses that need to meet specific compliance requirements, the Enterprise solution provides customizable security settings.