ShipHero Review - Features, Pricing & Deals

ShipHero is a warehouse management system that helps businesses handle their eCommerce operations more efficiently. It's built specifically for direct-to-consumer brands and third-party logistics providers who need to manage their warehouses and shipping processes.

The platform connects smoothly with popular eCommerce sites like Shopify, Amazon, and eBay, making order management straightforward. Users can track inventory in real-time, manage multiple warehouses, and automate their picking and packing processes through mobile barcode scanning.

One of ShipHero's handy features is its ability to find the cheapest shipping rates automatically across major carriers like FedEx, UPS, and USPS. The system also includes tools for handling returns, managing product bundles, and tracking items with expiration dates.

For businesses looking to get started, pricing begins at $1,850 per month for the Brand Plan, which includes basic features suitable for small teams. The platform scales up to handle enterprise-level operations, with custom pricing available for larger businesses.

Whether you're running a small online store or managing a large warehouse operation, ShipHero aims to simplify the complex tasks of order fulfillment and inventory management. The software helps reduce errors, speed up shipping times, and keep customers better informed about their orders.

• Order and Inventory Management: Real-time tracking system that syncs seamlessly with major eCommerce platforms, preventing stockouts and optimizing product routing across multiple warehouses.
• Mobile Picking and Packing: Innovative mobile barcode scanning technology that enables efficient warehouse workflows, creates automatic batch processing, and generates optimized pick routes to minimize travel time.
• Multi-Carrier Shipping Integration: Advanced shipping solution that automatically finds the cheapest carrier rates, generates shipping labels instantly, and supports major carriers like FedEx, UPS, and USPS.
• Smart Warehouse Automation: Customizable workflow rules that optimize warehouse operations, validate shipping addresses, and create intelligent routing strategies for faster order processing.
• Advanced Operational Reporting: Real-time Hero Board dashboard providing comprehensive insights into warehouse performance, inventory levels, and operational efficiency with customizable reporting options.
• Streamlined Returns Management: Comprehensive system for handling product returns, tracking recall processes, and maintaining high customer satisfaction through efficient reverse logistics.
• Third-Party Logistics Support: Specialized tools for managing multiple client inventories, automated billing processes, and unlimited customer portals with complete operational transparency.

• Brand Plan starts at $1,850 per month, offering warehouse routing, lot tracking, shipping rate shopping, and automation rules for small teams with up to 10 store connections and five user seats.
• 3PL Plan begins at $1,995 per month, including Brand Plan features plus customer portals, account manager, sandbox account, and marketplace listing for 3PL providers.
• Enterprise+ Plan priced at $2,750 per month, providing dynamic slotting, dedicated account manager, increased API rate, and advanced features for high-volume businesses.
• Pay-as-You-Go Pricing available for outsourced shipping, with no setup or receiving fees, and free inventory storage if products ship within 60 days.

The Brand Plan and 3PL Plan have similar core features, but the 3PL Plan includes extra tools for managing multiple clients. With the 3PL Plan, you get customer portals that let your clients check their inventory and orders. You also get an account manager, a sandbox account for testing, and marketplace listing features. The 3PL Plan starts at $1,995 per month while the Brand Plan starts at $1,850. If you're fulfilling orders just for your own brand, the Brand Plan will work fine. But if you're handling shipping for other businesses, you'll need the 3PL Plan.

Yes! ShipHero connects with all the major eCommerce platforms. It works smoothly with Shopify, Amazon, eBay, and many others. When a customer places an order on your store, it flows right into ShipHero without you having to do anything. This saves you time and cuts down on mistakes that happen when you enter orders by hand. The system updates inventory across all your sales channels in real-time, so you won't accidentally sell something that's out of stock.

ShipHero uses barcode scanning to make sure you pick and ship the right items. When workers grab products from shelves, they scan each item to confirm it matches the order. The system also creates smart picking routes that guide workers through the warehouse in the most efficient way. This cuts down on walking time and mistakes. Plus, ShipHero checks and validates shipping addresses before labels are printed, which helps avoid returns due to bad addresses. All these features work together to reduce errors and keep your customers happy.

Absolutely! ShipHero is built to handle multiple warehouses. You can track your inventory across all locations in one dashboard and see exactly what you have and where it's located. The system can automatically route orders to the best warehouse based on things like shipping costs and product availability. This means orders get to customers faster and cheaper. You can also transfer stock between warehouses and keep track of those movements. If you're growing fast or shipping nationwide, this multi-warehouse feature is super helpful.

ShipHero gives you tons of useful reports to track how your warehouse is running. The Hero Board shows real-time data about orders, picking speed, and shipping status. You can see which products are selling best, which warehouses are most efficient, and where bottlenecks might be happening. There are reports for inventory levels, sales trends, and worker productivity. You can customize many reports to focus on what matters most to your business. These insights help you make smart decisions about staffing, inventory, and other important parts of your operation.