Extensiv 3PL Review - Features, Pricing & Deals

Extensiv is a comprehensive software suite that helps third-party logistics providers and ecommerce businesses manage their operations more efficiently. It combines warehouse management, inventory control, and order fulfillment into one integrated platform.

The software connects seamlessly with major ecommerce platforms like Shopify and WooCommerce, while offering real-time inventory tracking and automated order processing. Users can manage their warehouse operations through mobile devices, making it easier to oversee day-to-day tasks from anywhere.

Key features include batch and lot tracking, multi-channel order management, and intelligent order routing. The platform also provides detailed analytics and reporting tools to help businesses make data-driven decisions.

Extensiv offers several pricing tiers, with their 3PL Plan starting at $99 per month. This includes basic integration options, while additional connections can be added for various fees. The software can scale alongside growing businesses, allowing users to add features as needed.

Since 2006, the company has helped warehouse operators streamline their processes and improve accuracy. Their tools work particularly well for businesses managing multiple sales channels or those looking to automate their warehouse operations.

• Advanced Warehouse Management System: Provides real-time inventory tracking with mobile-first control, enabling seamless warehouse operations and efficient space utilization across multiple platforms.
• Intelligent Order Management: Consolidates orders from multiple channels, automates routing, and ensures accurate fulfillment by selecting optimal shipping locations based on inventory and delivery requirements.
• Comprehensive Integration Capabilities: Connects effortlessly with major ecommerce platforms and marketplaces, offering pre-built integrations that simplify setup without requiring complex development expertise.
• Flexible Inventory Control: Supports detailed tracking methods including batch, lot, and serial number tracking, providing businesses with accurate and traceable inventory management.
• Scalable Business Solutions: Adapts to businesses of all sizes, offering customizable features that support growth and enable progressive operational strategies.
• Multi-Channel Order Processing: Streamlines order management across various sales channels, automating routine tasks and enhancing overall operational efficiency.
• Real-Time Reporting and Visibility: Delivers continuous inventory updates and comprehensive insights, helping businesses make informed decisions quickly and accurately.

• 3PL Plan at $99 per month includes one standard integration, unlimited order volume, and no per-merchant fees.
• Additional integration pricing: Standard Order Sources at $15/month, Premium Order Sources at $30/month, and EDI Order Sources at $79/month.
• Optional onboarding available at $169, featuring a 45-minute initial setup call and a 30-minute follow-up call within two weeks.
• Support options include free Standard Support with 24-hour ticket turnaround and unlimited email support, and Premium Support at an annual fee of $1,199 with phone support and 4-hour ticket resolution.
• Other plan options: Merchant Plan at $39/month, EDI Merchant Plan at $99/month, and Master Account Plan at $199/month with additional features like white-label options.

Extensiv works with most popular ecommerce platforms and marketplaces. It connects with Shopify, WooCommerce, Magento, eBay, Walmart, and many others through its Integration Manager (formerly CartRover). You don't need coding skills to set up these connections, as they offer pre-built integrations. Standard integrations start at $15 per month, while premium ones cost $30 monthly. EDI order sources are also available at $79 monthly if you need to connect with larger retailers or suppliers.

Extensiv's 3PL Warehouse Manager automates your billing process. It tracks billable activities as they happen in your warehouse and creates accurate invoices based on your rates. This saves you time by cutting out manual billing work and helps you capture all billable events so you don't miss out on revenue. Your customers also get clear, detailed invoices that show exactly what they're paying for, which cuts down on billing disputes.

Yes! Extensiv offers mobile-first warehouse management that works on tablets and smartphones. Your team can handle picking, packing, shipping, and inventory counts while moving around the warehouse instead of being tied to desktop computers. This mobility boosts efficiency since workers can scan barcodes, update inventory, and process orders right from the warehouse floor. The mobile interface is user-friendly and doesn't require extensive training.

Extensiv provides two support options. The free Standard Support includes unlimited ticket support with 24-hour response times on weekdays, unlimited email support (for one email address), and access to their knowledge base. If you need faster help, their Premium Support costs $1,199 annually and gives you phone support, higher priority tickets, and faster 4-hour ticket response times. Note that Premium Support is only available for warehouse management system users. New customers can also add onboarding support for $169, which includes setup calls to help you get started.

Extensiv gives you real-time inventory visibility across all your locations and sales channels. The system tracks batch, lot, and serial numbers so you can manage products that need special handling or expiration date monitoring. You can perform cycle counts using barcode scanners or mobile apps to keep your inventory accurate without shutting down operations. The system updates inventory levels instantly when orders are processed, items are received, or adjustments are made, so your stock numbers are always current.