ADP Review - Features, Pricing & Deals
ADP (Automatic Data Processing) offers cloud-based human capital management solutions that help businesses manage their workforce more efficiently. Since 1949, the company has grown to serve over 1.1 million clients across 140 countries, providing services that connect HR, payroll, talent management, and benefits administration.
The platform brings together essential business functions through various service tiers designed for different company sizes. Small businesses can use RUN Powered by ADP, while larger organizations often opt for ADP Workforce Now, which offers more comprehensive features. Both solutions include core payroll processing, tax filing, and HR management tools.
Users can access the platform through web browsers and mobile apps, making it simple to handle tasks like viewing pay statements, requesting time off, or updating personal information. The service aims to reduce administrative work through automation while helping companies stay compliant with changing regulations.
Pricing varies based on company size and needed features, with basic plans starting at $79 monthly plus per-employee fees. Custom quotes are available for larger organizations or those requiring more advanced features.
Who is ADP for?
ADP is perfect for businesses that want to spend less time on HR tasks and more time growing their company. The platform offers human capital management solutions that streamline everything from payroll processing to benefits administration, making it ideal for organizations looking to improve efficiency.
- HR Managers who need to handle multiple responsibilities will appreciate ADP's all-in-one platform that combines payroll, compliance, and employee management functions.
- Small Business Owners with limited administrative resources can use RUN Powered by ADP to automate routine tasks and stay compliant without hiring additional staff.
- Payroll Professionals will benefit from ADP's tax filing capabilities and automatic updates to changing regulations across different jurisdictions.
- International Companies will find value in ADP's global presence across 140 countries, making it easier to manage employees in multiple locations.
- Growing Businesses can start with basic services and add features like talent management and benefits administration as their needs expand.
From retail shops and restaurants to healthcare facilities and manufacturing plants, ADP serves businesses across practically every industry where managing people and payroll is essential to success.
Online Reviews (Last 6 Months Summarised)
ADP offers a mixed bag of workplace experiences. Employees appreciate the supportive work culture, solid training programs, and clear opportunities for career advancement, especially in sales roles. Many workers highlight the fun environment and management's commitment to professional development.
However, the company isn't without challenges. Some staff report feeling overwhelmed by workloads, particularly implementation specialists who struggle with client volume and limited support. Compensation remains a significant concern, with employees in high-cost areas like California feeling underpaid. Leadership quality also receives mixed reviews, with some managers seeming disconnected from day-to-day operational realities.
Features
- HR and Payroll Solutions: Comprehensive cloud-based platform that handles salary payments, tax compliance, and employee data management for businesses of all sizes.
- Talent Management: Streamlined recruitment tools that help companies efficiently onboard new employees and track performance with personalized feedback systems.
- Time and Attendance Tracking: Advanced software for monitoring employee hours, managing shift schedules, and providing real-time access to paid time-off balances.
- Benefits Administration: Simplified benefits enrollment with personalized decision support and automated compliance with regulations like the Affordable Care Act.
- Tax and Compliance Management: Expert solutions for navigating complex legal requirements and ensuring accurate tax reporting across different jurisdictions.
- Data Analytics and Reporting: Robust analytics platform that generates customized insights to help businesses make informed workforce management decisions.
- Global Workforce Support: Services available across 140 countries, providing flexible HR solutions for international and multi-location businesses.
Pricing
- Essential Plan starts at $79 per month plus $4 per employee, covering basic payroll, tax filing, and compliance features.
- ADP Workforce Now offers customized pricing, typically beginning around $150 per month for smaller teams, with quotes required for precise pricing.
- Pricing is structured with a base fee plus a per-employee fee, varying by business size and selected services.
- Advanced features like benefits administration, enhanced HR support, and time tracking incur additional costs.
Frequently Asked Questions
ADP reported strong performance with 8% revenue growth compared to last year and a 10% increase in adjusted earnings per share. They've maintained their full-year guidance while announcing a new strategic partnership with Fiserv to better serve small businesses. The company expects some challenges in Q3 due to foreign exchange headwinds and integration costs, but their overall financial position remains solid.
How stable is ADP as a company?ADP has shown remarkable stability, maintaining dividend payments for 52 consecutive years. Their stock has performed well with a 26.1% total return over the past year. With over 1.1 million clients across more than 140 countries and strong credit ratings from major agencies, ADP has established itself as a financially secure leader in human capital management since its founding in 1949.
What do employees say about working at ADP?Employee experiences at ADP are mixed. Many praise the supportive culture, good training programs, and opportunities for career advancement. One District Manager noted ADP provides "all the necessary tools to help you perform at your best." However, some employees mention concerns about low base pay (especially in high-cost areas), overwhelming workloads for certain positions like Implementation Specialists, and occasional issues with inexperienced leadership.
What skills gap has ADP's research identified?ADP's research revealed that only 24% of global workers feel confident they have the skills needed for career advancement. This highlights a significant skills gap in today's workforce and suggests employers need to invest more in training and development programs. This finding aligns with broader workplace trends showing the growing importance of continuous learning and upskilling in a rapidly changing job market.
Does ADP offer free trials or promotions for new customers?Yes, ADP occasionally offers special promotions for new customers, including deals like three months of free payroll services when you sign up. They also provide a free trial specifically for their RUN Powered by ADP solution, giving businesses a chance to test the platform before committing. To get the most current promotional offers, you'll need to contact ADP directly as these deals may change throughout the year.
