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CustomGPT.ai

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CustomGPT.ai Review - Features, Pricing & Deals

CustomGPT.ai helps businesses create personalized AI models that match their specific needs. The platform uses large language models to power AI chatbots that can handle everything from customer service to content creation.

Users can train their AI models with company data, ensuring responses are accurate and relevant. The platform works with various data types, including websites, help desks, and over 1,400 document formats. It can even process text from images and videos through its OCR capabilities.

The tool offers a no-code approach, making it accessible to users without technical expertise. Businesses can set up and customize their chatbots using natural language, then deploy them on their websites or internal systems. The platform includes features like anti-hallucination technology to prevent false information and maintains GDPR compliance for data security.

Available in three tiers, pricing starts at $99 monthly for the Standard plan, with Premium and Enterprise options for larger organizations. A 7-day free trial lets users test the platform's capabilities before committing.

Online Reviews (Last 6 Months Summarised)

CustomGPT.ai stands out for its impressive performance in AI chatbot technology, particularly excelling in accuracy and anti-hallucination features. The platform offers businesses a powerful, no-code solution for creating personalized AI chatbots that can integrate with various data sources, and it has notably outperformed OpenAI in Retrieval Augmented Generation (RAG) benchmarks.

While the tool shows significant promise with its advanced customization capabilities, users might encounter a slight learning curve when initially setting up the platform. However, the potential for highly tailored and reliable AI interactions makes it an attractive option for businesses seeking sophisticated conversational AI solutions.

Features

  • Customizable AI Models: Tailor AI responses to fit specific industry needs and user interactions, ensuring more relevant and precise outputs for businesses.
  • Anti-Hallucination Technology: Provide accurate responses based solely on business data, preventing false information generation and enhancing chatbot reliability.
  • Comprehensive Data Ingestion: Process diverse data sources including websites, helpdesks, knowledge bases, multimedia content, and over 1400 document formats with advanced OCR capabilities.
  • No-Code Deployment: Easily customize and deploy chatbots without coding skills, with seamless integration options for external websites and internal employee platforms.
  • Advanced Security Compliance: Maintain GDPR standards, use SSL and 256-bit AES encryption, and offer SOC 2 Type 2 Certification for enhanced data protection.
  • Multilingual and Scalable Solution: Support multiple languages and accommodate growing knowledge bases, facilitating global customer engagement and business expansion.
  • Performance Analytics Dashboard: Provide detailed insights into chatbot interactions, enabling data-driven decision-making and continuous improvement strategies.

Pricing

  • CustomGPT.ai offers a 7-day free trial to test its features.
  • Standard Plan costs $99/month or $89/month with annual billing, supporting 10 custom chatbots with 5,000 items per chatbot, basic helpdesk support, and standard security features.
  • Premium Plan is priced at $499/month or $449/month with annual billing, offering 100 custom chatbots with 20,000 items per chatbot, advanced support, enhanced security features, and additional customization options.
  • Enterprise Plan provides custom pricing with tailored solutions, comprehensive support, dedicated account management, highest security levels, and scalable data management for large organizations.
  • Accepts all major credit and debit cards through Stripe, excluding PayPal and prepaid cards.

Frequently Asked Questions

How accurate is CustomGPT.ai compared to other AI chatbots?

CustomGPT.ai stands out for its accuracy. Its anti-hallucination technology helps chatbots stick to facts from your business data instead of making things up. In benchmark tests, CustomGPT.ai scored 4.4 out of 5 for answer quality, beating OpenAI's score of 3.5. The system also provides citations from your data sources, so users can trust the information they're getting.

Can I use CustomGPT.ai if I don't know how to code?

Yes! CustomGPT.ai was built for people who don't code. You can set up and deploy chatbots using the simple interface without writing a single line of code. You'll define your bot's personality using plain language, upload your business data, and the system handles the rest. While there's a small learning curve to get started, most users find it much easier than programming a solution from scratch.

What types of data can I feed into CustomGPT.ai?

CustomGPT.ai works with almost any business data you have. You can upload content from websites, knowledge bases, help desks, and over 1,400 document formats. It even processes YouTube videos, podcasts, and audio files. The system includes OCR technology that can pull text from images, scans, and faxes. This flexibility means you can create a chatbot that knows virtually everything about your business.

Is my data secure with CustomGPT.ai?

CustomGPT.ai takes security seriously. Your data is encrypted during transfer with SSL and at rest with 256-bit AES encryption. The platform follows GDPR rules for data privacy, and companies can get SOC 2 Type 2 certification for extra security. Your business information stays protected, and the system is designed to keep sensitive data from leaking to unauthorized users.

How quickly can I get a chatbot up and running?

Most users can launch their first chatbot within a day or two. The no-code approach means you won't get stuck writing complicated programs. After signing up, you'll upload your data, customize your bot's personality, and choose deployment options. The system indexes your information quickly, and you can test your bot before making it live. There's a 7-day free trial, so you can see how it works before committing to a plan.

Last Updated
March 4, 2025 13:14

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