eZee Frontdesk Review - Features, Pricing & Deals

eZee Frontdesk is a hotel management software that helps streamline daily operations for various accommodation types, from small hotels to large resorts. It combines front desk operations, housekeeping management, and guest services into one user-friendly platform.

The software handles essential tasks like check-ins, room assignments, and billing while offering additional features such as group bookings, event management, and maintenance scheduling. Hotels can track housekeeping tasks, manage room inventory, and generate financial reports all from one central system.

Built for on-premise deployment, this solution works well for properties looking to maintain their data locally. It connects with online booking engines and channel managers to help hotels manage their digital presence. The system starts at $1,150 as a one-time payment, with options for additional modules based on specific business needs.

Small hotels and large chains alike can benefit from its scalable features, which include everything from basic front desk operations to more complex functions like yield management and banquet planning. The interface is straightforward enough for new staff to learn quickly, while still offering the depth needed for comprehensive hotel management.

• Front Office Operations: Swift check-in and check-out processes with room allocation based on guest preferences, efficient room inventory management, and automated folio routing for seamless guest experiences.
• Back Office Management: Comprehensive accounting tools including night audits, financial reporting, tax management, and expense tracking to streamline hotel financial operations.
• Group Booking Management: Advanced group reservation features with easy booking, group check-in, consolidated invoicing, and color-coded group identification for better organization.
• Housekeeping and Maintenance: Dedicated module for managing housekeeping tasks, room maintenance scheduling, inventory tracking, and out-of-order room management.
• Banquet and Event Management: Comprehensive event planning tools including menu management, catering services, buffet tracking, and dedicated event scheduling views.
• Advanced Reporting and Analytics: Detailed managerial reports, yield management strategies, and performance tracking to help maximize hotel revenue and operational efficiency.
• Integration and Support: Seamless compatibility with third-party booking engines, channel managers, and 24/7 customer support to ensure smooth hotel management operations.

• Free version available for limited use with basic hotel management features.
• Initial purchase price starts at $1,150 as a one-time payment with basic functionalities.
• eZee FrontDesk NextGen pricing includes a base price of $172.50 plus $4.50 per room beyond the first 10 rooms.
• Additional module pricing includes: Payroll Module at $45, Financial Accounting Software Integration at $105, Credit Card Server Integration at $26.25, eZee FrontDesk Online at $350, eZee iReport at $100, eZee Burrp (POS) with base price of $86.25 and $33.75 per workstation, and Inventory Management Module at $30.

eZee FrontDesk works on standard Windows computers. You'll need Windows 7 or newer, at least 4GB of RAM (8GB recommended), and about 500MB of free disk space. The software can run on basic hardware, but for bigger hotels with lots of rooms, you might want a stronger computer. It works with most printers and receipt printers too. If you're not sure if your computer can handle it, you can try the free trial version first to check.

Yes! You can set up eZee FrontDesk to work remotely. The main software stays on your hotel's computer, and staff can connect to it from other locations. This works great for owners who want to check things from home or for hotels with different buildings. You can also use it on tablets and mobile devices through remote desktop apps. Just make sure you have a good internet connection for smooth operation.

The night audit in eZee FrontDesk is pretty straightforward. At the end of your hotel day, you run the night audit function to close out the day's accounts and start fresh. The system will check all open folios, add room charges, taxes, and other daily fees automatically. It creates backup reports of all transactions and switches to the next business day. You can set it up to run automatically at a certain time or do it manually. The best part? It doesn't lock you out of the system while running!

Group bookings are super easy with eZee FrontDesk. You can book multiple rooms at once and keep them linked together under one group. The system lets you assign different colors to group bookings so you can spot them quickly on your calendar. You can check in the whole group at once, split charges between rooms, and create one master invoice or separate bills. It's great for wedding parties, corporate groups, or tour groups where you need to manage lots of guests who are traveling together.

Don't worry! Since eZee FrontDesk is an on-premise solution, it keeps working even when your internet goes down. All your day-to-day operations like check-ins, check-outs, and room assignments work fine without internet. The system stores all data locally on your computer. However, some features like online bookings, email confirmations, or credit card processing might not work until your connection returns. Once you're back online, everything syncs up automatically.