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JustCall- Features, Pricing & Deals

JustCall provides an all-inclusive business communication platform which uses AI capabilities to optimize call handling, customer experience and agent performance. With its diverse range of key features, including real-time guidance, automatic call scoring, sentiment analysis, and conversation intelligence, it enhances customer interactions across various channels like voice, SMS, email, and WhatsApp.

Uniquely, JustCall offers AI-driven tools like an AI Copilot for call summaries and insights, SMS Copilot for tone analysis and workflow automation, and Conversation Intelligence for improving agent interactions. Other functionalities include a predictive dialer for automated outbound calling, automatic call recording and transcription, and seamless integration with over 100 tools such as Salesforce, HubSpot, Zendesk, and Pipedrive.

JustCall also promises a collaborative workspace for teams to manage tasks like customer emails and internal communications, and offers advanced analytics to monitor agent performance, call traffic, and customer engagement. With its range of pricing plans starting at $19 per user/month and a 14-day free trial, it caters to various business needs. Custom plans are also available for larger enterprises.

JustCall's commitment to enhancing communications and customer service, alongside its rigorous measures for data security and privacy, makes it a preferred choice for business communication platform. Businesses like Avalon Pharmacy and CrowdStreet report improved response times, increased enrollments, and better agent productivity after adoption, demonstrating JustCall's positive impact.

Features

  • AI-Powered Tools: Includes AI Copilot for real-time guidance and insights, Conversation Intelligence for improved agent interactions, and SMS Copilot for optimized SMS workflows.
  • Communication Channels: Provides a unified inbox for managing communications via voice, SMS, MMS, and WhatsApp, with tools such as Predictive Dialer and automatic call recording and transcription.
  • CRM and Integrations: Seamlessly integrates with over 100 tools and allows creating custom workflows for automated calling and messaging integrated with CRM systems.
  • Team Collaboration & Analytics: Includes JustCall Workspace for team collaboration and Advanced Analytics for tracking agent performance and customer engagement.
  • Customer Stories: Showcases success stories from companies that improved response times and agent productivity with JustCall.
  • Flexible Pricing Plans: Offers affordable pricing plans ranging from $19 to $89 per user/month along with custom plans for larger enterprises, each with its own set of advanced features.
  • Free Trial: Provides a 14-day free trial with full access to all Pro Plus features.
  • Data Security: Ensures robust data protection through SOC2 Type 2 Compliance.

Pricing

  • JustCall offers multiple pricing plans to suit the diverse needs of businesses. The Essentials plan is priced at $19 per user/month (billed annually) and includes basic call & SMS analytics, core calling features, a free local number, and productivity tool integrations.
  • The Team plan costs $29 per user/month (billed annually), adding features like AI-powered call transcripts, WhatsApp messaging, IVR/Call menus, and team performance analytics.
  • The Pro plan, costing $49 per user/month (billed annually), includes predictive & dynamic dialers, bulk SMS campaigns, advanced analytics, Salesforce integration, and more.
  • For advanced communication needs and premium support, businesses can opt for the Business plan at $89 per user/month (billed annually), which offers real-time agent assist, AI-powered script compliance, live call transcription, custom outbound call/SMS bundles, and more.
  • JustCall also creates custom plans for larger enterprises, including tailored features, API limits, and service-level agreements. The pricing for these tailored plans is made available on request.
  • To help businesses decide if JustCall is the right fit for them, a 14-day free trial is available, allowing access to all Pro Plus features without any commitments.
Last Updated
August 24, 2024 21:32

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