Lindy AI Review - Features, Pricing & Deals

Lindy AI enables businesses to create custom AI assistants without coding knowledge. This no-code platform helps automate everyday tasks through an intuitive interface that connects with over 234 business applications like Gmail, HubSpot, and Slack.

Users can build AI agents to handle various business processes, from qualifying leads to managing customer support tickets. The platform works on simple "if-this, then-that" principles, letting you set up automated workflows using natural language commands and pre-built templates.

The tool includes practical features like knowledge base integration, allowing AI agents to access company-specific information when responding to queries. For situations requiring human input, there's a built-in escalation system that routes complex cases to team members.

A free plan offers 400 task credits monthly, while paid options start at $29.99 per month for additional features and higher usage limits. The platform maintains security through data encryption both at rest and during transmission.

Whether you need help with sales outreach, meeting management, or customer support, Lindy AI provides a straightforward way to automate routine tasks while keeping humans in control of important decisions.

• No-Code AI Agent Creation: Build custom AI employees without coding skills using an intuitive point-and-click interface that connects seamlessly with 234+ business apps.
• Intelligent Workflow Automation: Create sophisticated AI agents that handle tasks like lead qualification, customer support, and data management using natural language configurations.
• Flexible Trigger and Action System: Design complex automations with an "if-this, then-that" approach, allowing precise control over how AI agents respond to specific events.
• Adaptive Knowledge Base Integration: Empower AI agents with organization-specific information, enabling accurate and contextually relevant responses across different workflows.
• Multi-Agent Collaboration: Deploy interconnected AI agents that work together to tackle complex business processes, providing unprecedented automation flexibility.
• Secure and Encrypted Automation: Ensure data protection with end-to-end encryption and secure connections across all integrated business tools and platforms.
• Human-in-the-Loop Escalation: Seamlessly transition complex tasks to human experts when AI automation reaches its limitations, maintaining workflow continuity.

• Free version offers 400 credits, up to 400 tasks, and a 1M character knowledge base.
• Pro Basic Plan at $29.99/month provides 3,000 credits, premium actions, and a 20M character knowledge base.
• Pro Advanced Plan at $49.99/month offers 5,000 credits for more extensive automation needs.
• Enterprise Plan at $199.99/month includes 7,000 credits and a dedicated solutions engineer, with custom automation services available for $500.
• Pay-as-you-go option available at $0.080 per credit for flexible usage beyond standard plans.

Lindy.ai goes beyond basic automation by adding AI capabilities to workflows. While tools like Zapier connect apps using "if-this-then-that" logic, Lindy.ai can understand context, make decisions, and handle complex tasks without human input. For example, Lindy can read an email, understand its content, and then decide how to respond or what action to take. This makes it better for tasks that need some thinking rather than just moving data between apps.

You don't need any coding skills to use Lindy.ai. It's built with a point-and-click interface that lets anyone create AI workflows. You can build your automations by connecting apps, setting up triggers, and defining actions using simple dropdown menus and natural language instructions. Even complex tasks like searching databases or formatting data can be set up without writing a single line of code.

Lindy.ai can automate a wide range of business tasks. Common uses include qualifying sales leads, answering customer support questions, scheduling meetings, processing invoices, updating CRM records, and managing email communications. You can create AI agents for specific roles like a sales assistant that follows up with leads or a support agent that answers common questions using your knowledge base. Basically, if a task follows patterns and rules, Lindy can probably automate it.

Lindy.ai includes a human-in-the-loop feature for situations the AI can't handle alone. When the AI encounters something outside its capabilities, it can automatically escalate the task to a human team member. You can set specific conditions for when this happens, making sure complex issues are handled properly while routine tasks stay automated. This creates a smooth handoff between AI and human workers.

Lindy.ai encrypts your data both at rest and during transmission. When you connect business apps to Lindy, it uses secure OAuth connections and doesn't store your passwords. Your company's knowledge base that powers the AI is also kept private and secure. While Lindy doesn't specifically mention compliance certifications on their website, they follow standard security practices for SaaS platforms. For businesses with strict compliance requirements, it's worth asking their team about specific standards like GDPR, HIPAA, or SOC 2.