Mimecast Review - Features, Pricing & Deals
Mimecast is a cloud-based cybersecurity service that safeguards organizations' email and web applications. The platform combines security, archiving, and continuity solutions to create a comprehensive defense against digital threats.
At its core, the service focuses on protecting company communications from malware, spam, and data breaches while maintaining constant email availability. It uses multi-tenant cloud architecture to deliver these services efficiently across its customer base.
The tool includes essential features like threat detection, URL scanning, and attachment protection. Web security components block harmful websites and monitor cloud applications, while data loss prevention tools help keep sensitive information secure. Users also get access to training modules that boost their security awareness.
Several subscription options are available to match different business needs. The basic Protect plan offers AI-powered email security, while Protect Plus adds extra features like continuity and data protection. Custom plans provide more comprehensive solutions for specific organizational requirements.
The platform integrates with existing email systems and offers straightforward administration through a central console. This makes it simple for IT teams to manage security policies and monitor potential threats across their organization.
Who is Mimecast for?
Mimecast is best suited for IT and security professionals who need to protect their organization's email systems from cyber threats. The platform saves teams time by combining multiple security functions into one solution, making it easier to manage email security, continuity, and compliance requirements.
- Security Administrators: Perfect for those responsible for defending company communications against phishing, malware, and spam, with centralized controls to manage threats across the organization.
- IT Managers: Ideal for professionals who need to ensure email availability during outages while maintaining security, with minimal setup and management overhead.
- Compliance Officers: Excellent for those who must maintain regulatory compliance through secure archiving and data loss prevention tools.
- CISOs and Security Leaders: Well-suited for executives who want comprehensive visibility and reporting on email security posture and potential vulnerabilities.
- Small IT Teams: Great for organizations with limited security resources who need enterprise-grade protection without complex implementation or management.
Mimecast is commonly used across regulated industries like financial services, healthcare, legal firms, and government agencies where email security and compliance are critical priorities.
Online Reviews (Last 6 Months Summarised)
Mimecast Advanced Email Security delivers solid protection against phishing and malware, with users praising its comprehensive threat blocking and easy integration with services like Office 365. Its customizable policies and features like URL scanning and email archiving make it a robust security solution for organizations wanting comprehensive email defense.
However, the platform isn't without drawbacks. Some users find the admin dashboard complex and overwhelming, and report occasional challenges with customer support. The system can also be overly aggressive in email filtering, sometimes causing false positives that interrupt critical communications. While generally effective, potential users should expect a learning curve and potential manual intervention when managing their email security settings.
Features
- Advanced Email Security: Protects organizations from sophisticated email threats using multiple detection engines, AI-powered threat intelligence, and real-time scanning of links and attachments.
- Comprehensive Web Protection: Blocks malicious websites, monitors cloud applications, and provides browser isolation to prevent phishing and malware attacks across network and off-network environments.
- Intelligent Data Loss Prevention: Implements predefined templates and policies to secure sensitive information through content control, encryption, and compliance management.
- Cybersecurity User Training: Delivers targeted employee training modules to enhance threat recognition and reduce human error in cybersecurity practices.
- Centralized Management Console: Offers easy policy configuration, real-time reporting, and comprehensive dashboard analytics for seamless security administration.
- Email Continuity and Archiving: Ensures uninterrupted email access during system outages and simplifies compliance through cloud-based archiving solutions.
- Multi-Layered Security Plans: Provides flexible protection options including AI-enhanced email security, DMARC management, and customizable enterprise-level defense strategies.
Pricing
- Protect Plan focuses on AI-powered email security with features like AI-enhanced detections, social graphing, and advanced phishing protection.
- Protect Plus Plan enhances email security with additional features such as email continuity and data protection.
- Custom Plan provides comprehensive protection for communications, people, and data, with options for DMARC management and cloud archiving.
- Exact pricing details are not publicly listed and require direct contact with Mimecast sales representatives for customized quotes based on organizational needs and scale.
Frequently Asked Questions
Mimecast uses multiple layers of protection to keep your email safe. It scans all incoming messages with several detection engines to catch malware, spam, and phishing attempts before they reach your inbox. The system also checks email links in real-time and converts suspicious attachments into safe formats. Their AI-enhanced detection helps spot advanced threats that traditional systems might miss, including targeted attacks that try to impersonate your colleagues or partners.
What happens if my email server goes down?Don't worry - Mimecast offers email continuity that keeps you working even during outages. If your primary email system fails, Mimecast automatically activates its continuity service. You'll still be able to send, receive, and search for emails through Mimecast's web portal or mobile app. This means no downtime and no missed messages, which is especially important during critical business periods or emergencies.
Can Mimecast work with Microsoft 365?Yes! Mimecast works great with Microsoft 365 and many other email platforms. The integration is straightforward and adds extra security layers that complement Microsoft's built-in protections. Many companies use Mimecast alongside Microsoft 365 to get more comprehensive threat detection, better archive searching, and added protection against sophisticated attacks. Setup typically takes just a few steps, and your IT team won't need to make major changes to your existing email flow.
How does the URL protection feature work?When you get an email with links, Mimecast checks each URL at the time you click it, not just when the email arrives. This real-time scanning is crucial because malicious websites often appear safe initially but turn dangerous later. If you click a suspicious link, Mimecast will block access and show you a warning page instead. For links that seem okay but might be risky, the system can display them in a safe, isolated browser so nothing harmful reaches your device.
What training does Mimecast offer to help my employees spot threats?Mimecast includes training modules that teach your team to recognize and avoid email threats. Their approach uses short, engaging lessons that don't disrupt the workday. The system can even send simulated phishing emails to test employee awareness and provide immediate feedback when someone falls for a test. What's really helpful is that Mimecast can target extra training to specific users who need it most - like those who frequently click on suspicious links or download risky attachments.
