Onspring Review - Features, Pricing & Deals

Onspring is a cloud-based Governance, Risk, and Compliance (GRC) platform that helps businesses manage their operations more efficiently. The software brings together risk management, compliance, internal audit, and vendor risk functions in one central location.

At its core, the platform lets business users create and modify workflows without needing technical skills. This makes it particularly useful for teams who want to handle their own process improvements without relying on IT support. Users can build custom applications, design surveys, and generate reports through a simple interface.

The system handles various business needs, from tracking risks and managing audits to monitoring vendor relationships. It includes tools for task management, automated notifications, and real-time reporting. Users can view their data through tables, graphs, and maps, making it easier to spot trends and make decisions.

Security and integration features are built into the platform. It works with common tools like Google Drive and SharePoint, while keeping data secure through detailed user permissions. The platform starts at around $20,000 per year, with pricing based on specific business needs and usage levels.

Organizations use Onspring to simplify their daily operations, keep track of compliance requirements, and manage risks more effectively. The platform offers regular training sessions and comprehensive support to help teams get the most from their investment.

Online Reviews (Last 6 Months Summarised)

Onspring receives mixed but generally positive feedback from users who appreciate its flexibility and strong support team. The platform shines in streamlining business processes and helping organizations create tailored solutions with minimal investment, making it particularly attractive for teams looking to improve efficiency and compliance workflows.

However, users have noted some challenges, including a quarterly feature release cycle that can delay needed improvements and an initially complex setup process. While some features might seem less mature, the company appears responsive to user feedback and continues to enhance its platform. Reddit discussions remain limited, suggesting the tool is still building its community reputation.

Features

  • Governance, Risk, and Compliance Management: Centralized platform for tracking risks, managing internal audits, handling compliance requirements, and overseeing policy and vendor assessments with automated workflows.
  • Dynamic Workflow Automation: Create multi-path business processes with automated notifications across teams, enabling seamless communication via email, SMS, and Slack.
  • Real-Time Reporting and Analytics: Generate immediate insights through interactive dashboards, performance tracking, and visual data representations that support strategic decision-making.
  • Advanced Task Management: Assign, track, and prioritize tasks with granular controls for resource allocation, deadline tracking, and team productivity monitoring.
  • Robust Integration and Security: Seamlessly connect with existing platforms like Google Drive and SharePoint while maintaining strict access controls and permission management.
  • Comprehensive Training and Support: Access multiple training options including webinars, bootcamps, and 24/7 live support to ensure smooth platform adoption and user proficiency.
  • Enterprise Cost Optimization: Help organizations predict potential risks, streamline contract negotiations, and develop cost-effective strategies through intelligent analytics and reporting.

Pricing

  • No free version or trial is available for Onspring; customers must contact sales for a custom quote.
  • Average annual cost is approximately $26,000, with pricing starting around $20,000 annually.
  • Pricing varies based on four platform levels: Bronze, Silver, Gold, and Platinum, offering increasing features and storage.
  • Licensing models include user-based (defined number of users), product-based (unlimited users for specific products), and a hybrid approach combining both models.

Frequently Asked Questions

What industries does Onspring work best for?

Onspring works well across many industries, but it's especially useful for financial services, healthcare, government agencies, and higher education. Any organization that needs to manage risk, stay compliant with regulations, or streamline business processes will benefit from Onspring. We've seen companies of all sizes use it to handle everything from internal audits to vendor management. The platform is flexible enough to adapt to your specific industry requirements without needing custom code.

How long does it take to implement Onspring?

Most organizations can expect implementation to take about 4-8 weeks, depending on your specific needs and how complex your processes are. Onspring offers assisted implementation with their contracts, which helps speed things up. Since it's a no-code platform, you won't need to wait for developers to build custom solutions. Many customers report being able to configure their first applications within days of getting access to the system. Training your team will add some time, but Onspring's user-friendly interface helps shorten the learning curve.

Can I customize Onspring to fit my specific business needs?

Yes! Customization is one of Onspring's biggest strengths. You can build custom applications, create your own workflows, design unique dashboards, and set up automated reports without writing a single line of code. The platform lets you tailor forms, fields, and processes to match exactly how your business works. You can even integrate it with your existing tools like Microsoft 365, Google Drive, and SharePoint. Many users say they love being able to make changes themselves without having to rely on IT or wait for vendor support.

What kind of support does Onspring offer?

Onspring provides several support options to help you succeed. They offer phone and chat support, a knowledge base, and a help desk ticketing system. Their Gold and Platinum plans include 24/7 support for critical issues. Beyond technical help, Onspring runs regular training sessions, including their "Free Friday Training" webinars and more in-depth bootcamps. Many customers highlight the quality of Onspring's support team as a key reason they stick with the platform. The company aims to be a partner in your success rather than just a software vendor.

How secure is Onspring for storing sensitive data?

Onspring takes security seriously. The platform uses role-based access controls, so you can decide exactly who sees what information. They offer data encryption both in transit and at rest to protect your sensitive information. Onspring is SOC 2 Type 2 certified, which means they've been independently verified to meet strict security standards. You can also set up two-factor authentication for an extra layer of protection. For organizations with stricter requirements, Onspring supports IP restrictions to control where users can log in from. Their security features make it suitable even for industries with tight regulatory requirements.

Last Updated
March 4, 2025 13:14

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