Orderry Review - Features, Pricing & Deals

Orderry is a cloud-based business management software that helps service-oriented businesses handle their daily operations. It's particularly useful for repair shops, home services, and equipment maintenance companies who need to manage work orders, inventory, and customer relationships in one place.

The platform combines essential business tools like work order tracking, sales management, and inventory control to help streamline operations. Users can create and monitor work orders, manage their product inventory, and keep track of customer interactions all from a central dashboard.

Small to medium-sized businesses will find the software's features particularly helpful. Teams can process sales, handle customer communications, and manage employee schedules without switching between multiple systems. The mobile apps let technicians and managers stay connected while working in the field.

Starting at $39 per month, Orderry offers several pricing tiers to match different business needs. Each plan includes core features like work order management and customer tracking, with additional capabilities available in higher tiers.

While the software works well for many service industries, it's especially popular with electronics repair shops and automotive services. The platform can integrate with common business tools like QuickBooks and Xero, making it easier to connect with existing workflows.

Online Reviews (Last 6 Months Summarised)

Orderry offers a solid work management solution that users find surprisingly easy to customize and navigate. The platform shines in work order tracking, inventory management, and providing responsive customer support. Its integration capabilities, particularly with accounting platforms, make it attractive for small to medium businesses looking to streamline their operations.

However, the software isn't without its drawbacks. Users have noted some UI limitations, occasional technical glitches, and challenges with invoicing complex multi-order customer scenarios. While generally well-received, Orderry could benefit from modernizing its interface and improving data import processes. The platform seems most suitable for businesses willing to work with its current strengths and potential areas of improvement.

Features

  • Work Order Management: Create and track work orders automatically from websites or online stores, with quick device and vehicle detection using VIN codes. Customize forms, assign employees, and set deadlines with automated client status notifications.
  • Sales Management: Generate professional estimates and invoices, process in-store sales with barcode scanning, and manage product delivery stages seamlessly across your service business.
  • Customer Relationship Management: Build comprehensive client databases with automated lead tracking from multiple channels. Create sales funnels and manage customer interactions with customizable access permissions.
  • Inventory Management: Track stock in real-time with precise inventory control, barcode labeling, and automated pricing calculations. Perform comprehensive warehouse operations and stock takes effortlessly.
  • Employee Management: Set up role-based access with flexible permissions, create employee schedules, and automate payroll calculations using fixed or percentage-based models.
  • Financial and Analytics Tools: Manage cash flow, generate detailed reports on sales, work orders, and inventory turnover. Access real-time data to make informed business decisions quickly.
  • Mobile App Ecosystem: Use dedicated mobile apps for managers and technicians to process jobs, track metrics, and stay connected with real-time updates across devices.

Pricing

  • Free trial available for users interested in testing the software before committing to a plan.
  • Four pricing plans: Hobby at $39/month, Startup at $69/month, Business at $99/month, and Enterprise starting at $199/month.
  • Additional costs per employee: $3/month for Hobby, $6/month for Startup, $9/month for Business, with Enterprise being customizable.
  • 10% discount offered for annual payment commitments across all pricing tiers.

Frequently Asked Questions

Is Orderry difficult to learn for new users?

Most users find Orderry fairly easy to learn. The interface is straightforward and designed with service businesses in mind. You don't need technical skills to get started, and many features are intuitive. Their support team offers onboarding help if you get stuck. Some users mention it takes about a week to feel comfortable with the basic functions. If you've used other business management software before, you'll likely pick it up even faster.

Can I access Orderry from my phone?

Yes! Orderry offers two mobile apps. "Orderry Boss" lets managers track key business metrics and stay connected with their team while on the go. "Orderry for Technicians" helps your staff process jobs from anywhere, view work order details, and update job statuses in real-time. Both apps sync with your main account, so all information stays current across all devices.

How does Orderry handle multiple locations or branches?

Orderry works well for businesses with multiple locations. Each location can be set up separately within your account. You can transfer inventory between locations, set different pricing by location, and run reports for each branch or for your entire business. The Startup plan allows additional locations for $49/month per location, while the Business plan charges $79/month per location. Each location can have its own staff and inventory management.

What types of businesses is Orderry best for?

Orderry works best for service-based businesses that handle repairs, maintenance, or installation work. It's particularly popular with electronic repair shops, auto repair businesses, appliance service companies, and field service teams. Many small to medium businesses with 5-50 employees find it fits their needs well. If your business creates work orders, manages inventory, tracks customer equipment, and needs to schedule technicians, Orderry likely has the features you need.

Does Orderry handle online payments from customers?

Yes, Orderry supports online payments. You can send digital invoices to customers who can then pay electronically. The system integrates with various payment processors to handle credit card payments. When a customer pays online, the system automatically updates the payment status in real-time. This feature helps reduce payment delays and improves cash flow for your business. You can also track which invoices are paid, pending, or overdue.

Last Updated
March 4, 2025 13:14

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