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PromptlyReply- Features, Pricing & Deals

PromptlyReply is a tool designed to improve efficiency and response times in customer service settings.

It is tailored to meet the needs of service agents dealing with significant challenges in responding promptly to customer inquiries. By creating a database of neatly categorized pre-set messages, PromptlyReply allows agents to find and copy relevant responses in a matter of seconds.

The struggles of searching through lengthy documents, locating the required messages and timely customer service have now been simplified.

Features

  • Efficiency and Response Time Improvement: PromptlyReply aids service agents to have faster and more efficient response times with its quick click-to-copy feature. Suitable for varying business sizes, the tool reliably improves customer service efficiency by 33%.
  • Service Agents Challenges: Responding to customers promptly and accurately can be a significant challenge. PromptlyReply offers solutions to address these common issues, making customer service more straightforward and more efficient.
  • Search and History: With PromptlyReply, agents no longer need to spend valuable time manually searching for specific messages. The tool allows you to swiftly locate and copy messages from your history.
  • Categories and Text Buttons: PromptlyReply provides a database of categorised pre-set messages, that can be quickly located and copied with the click of a button, making responding to customer queries prompt and efficient.

Pricing

  • The Starter plan allows access to 10 categories, 75 text buttons, a limitation of 2,000 characters, the ability to search categories, and 24/7 support for just £7.99 per month.
  • For an enhanced experience, the Pro plan offers unlimited access to categories and text buttons, no character limit, the ability to search both categories and text buttons, prioritised support and all features from the Starter plan for just £14.99 per month.
  • Pricing is offered per month for affordability and flexibility: Starter Plan at £3.99 GBP, Pro Plan at £6.99 GBP, offering the highest value for those needing comprehensive features. All prices are per month.
  • Additional assurance for PromptlyReply users include a 7-day refund policy.
Last Updated
August 20, 2024 11:05

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