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WalkMe- Features, Pricing & Deals

WalkMe is a leading digital adoption platform (DAP) developed to help organizations optimize software usage, streamline workflows, and enhance user experiences. Founded in 2011 and headquartered in San Francisco, California, the American multinational company has earned accolades such as placement in the *Forbes* Cloud 100 and recognition by Everest Group's PEAK Matrix Assessment. WalkMe stands out by offering personalized, automated guidance across various applications, real-time support, and robust analytics for better workflow and software adoption. The platform integrates seamlessly with any application, providing full visibility and detailed KPIs to drive productivity and ROI.

WalkMe’s unique features include the ability to overlay on any application for full visibility, personalized guidance and automation, and tools for workflow optimization. Real-time support ensures users receive needed assistance, while cross-platform compatibility allows access from desktop, mobile, and web. WalkMe excels in departmental applications, boosting performance for sales, HR, IT, and customer care teams. With a strong community and partnerships, WalkMe offers a collaborative environment for professionals to enhance their digital adoption strategies.

For pricing information, prospective clients are encouraged to request a demo or a custom report to discover the value tailored to their organization. WalkMe’s focus on reducing digital friction, enhancing productivity, and improving user experience makes it a vital tool for organizations aiming to achieve seamless digital transformation.

Features

  • Overlay on Any Application: WalkMe integrates seamlessly with any application, providing full visibility into the applications and workflows within an organization. This integration helps in identifying where workflows break and where inefficiencies exist.
  • Personalized Guidance and Automation: The platform offers personalized guidance to users, helping them navigate through complex software and workflows. It also automates repetitive tasks, reducing the time and effort required to complete tasks.
  • Workflow Optimization: WalkMe helps in analyzing and optimizing workflows by identifying inefficiencies and providing tools to build and automate better workflows. This results in improved productivity and reduced digital friction.
  • Real-Time Support: The platform delivers personalized, automated experiences at the point of friction, ensuring that users receive the support they need in real-time. This is particularly useful for managing change effectively as new processes, software, and business priorities are implemented.
  • Cross-Platform Compatibility: WalkMe supports users across various platforms, including desktop, mobile, and web, ensuring that employees can access the digital experiences they need regardless of their location or device.
  • Visibility and Analytics: The platform provides clear and measurable adoption and efficiency KPIs, helping organizations prove the ROI of their software investments. It offers full visibility into how software is being used within the organization, enabling better decision-making.
  • Departmental Applications: WalkMe is tailored to support various departments within an organization, including Sales, HR, IT, and Customer Care, enhancing performance and efficiency in each area.
  • Community and Partnerships: WalkMe has a robust community and partner ecosystem, allowing professionals to learn from each other and collaborate. The company also partners with systems integrators, independent software vendors, and agencies to bring more value to its customers.
  • Reduced Digital Friction: WalkMe helps in eliminating digital friction by providing personalized guidance and automation, making it easier for users to navigate complex software.
  • Improved Productivity: By automating repetitive tasks and optimizing workflows, WalkMe enhances productivity across the organization.
  • Cost Savings: The platform helps in reducing help desk tickets, live training sessions, and other costs associated with software adoption and support.
  • Enhanced User Experience: WalkMe delivers frictionless, people-first experiences that improve software adoption, reduce risk, and boost employee satisfaction.
  • Recent Development - Acquisition by SAP: As of June 2024, SAP has entered into an agreement to acquire WalkMe for $1.5 billion, representing a 45% premium to WalkMe’s closing share price on June 4, 2024.
  • Custom Pricing: The pricing details for WalkMe's Digital Adoption Platform are customized based on the client's requirements and needs. Potential customers should request a demo or get a custom quote to understand the pricing specific to their organization.

Pricing

  • To understand the pricing of WalkMe's Digital Adoption Platform, users are encouraged to request a free demo, which can provide insights into the platform's features and custom pricing based on specific organizational needs.
  • WalkMe does not list standard pricing information publicly, implying that costs are customized according to the requirements and size of the client organization.
  • Potential customers can also get a custom report to evaluate the platform's value for their organization, which may include detailed pricing information tailored to their needs.
  • For detailed pricing information, it is necessary to contact WalkMe directly or request a demo through their website.
Last Updated
September 3, 2024 12:22

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