Fireflies.ai Review - Features, Pricing & Deals
Fireflies.ai serves as a comprehensive AI meeting assistant that captures, transcribes, and analyzes conversations from both virtual and in-person meetings. The platform helps teams stay organized by automatically creating detailed meeting notes, highlighting action items, and generating smart summaries.
Working seamlessly with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams, it records and processes meetings in over 60 languages with high accuracy. Teams can easily search through past conversations, track important topics, and share insights with colleagues.
The tool offers various pricing options to suit different needs. While a free plan lets users try basic features, paid plans starting at $10 per month provide access to advanced capabilities like custom vocabularies, advanced analytics, and integration with popular work tools.
Security remains a priority, with enterprise-grade encryption and compliance with standards like HIPAA and GDPR. This makes it suitable for businesses handling sensitive information across industries such as healthcare, finance, and technology.
Online Reviews (Last 6 Months Summarised)
Fireflies.ai receives mixed reviews from users who appreciate its efficient meeting transcription and accurate speaker differentiation. The tool saves time by automatically capturing meeting details, and it integrates well with various platforms, making collaboration smoother for teams looking to streamline their workflow.
However, users have noted some limitations, including a restricted free plan with fewer advanced features and the inability to create video clips. Some find the AI lacking compared to competitors, particularly in areas like sales coaching and multi-meeting intelligence. Despite these drawbacks, many still find value in its core transcription and summary capabilities.
Features
- AI-Powered Transcription: Captures meeting conversations with over 95% accuracy in 60+ languages, automatically identifying speakers and timestamps across platforms like Zoom, Google Meet, and Microsoft Teams.
- Intelligent Meeting Summaries: Generates concise meeting notes highlighting key points, decisions, and action items using advanced Natural Language Processing with customizable summary options.
- Automated Action Item Tracking: Automatically identifies and assigns tasks and deadlines during meetings, seamlessly syncing with project management tools like Asana and Trello.
- Comprehensive Meeting Analytics: Offers speaker talk-time analysis, sentiment tracking, and topic monitoring to provide deeper insights into team communication and engagement.
- Enhanced Collaboration Tools: Enables team members to create shareable soundbites, add comments and bookmarks, and collaborate effectively across meeting transcripts.
- Extensive Tool Integrations: Connects with over 50 work tools including CRM systems, project management platforms, and collaboration apps like Slack and Notion for seamless workflow automation.
Pricing
- Free version includes basic features to help users get started with meeting transcription and note-taking.
- Pro Plan offers advanced features like Smart Search and Topic Tracker at $10 per user monthly with annual billing or $18 per user monthly with monthly billing, providing 3,000 transcription minutes per month per seat.
- Business Plan expands capabilities with video recording, team analytics, and Fireflies API for $19 per user monthly on annual billing or $29 per user monthly on monthly billing.
- Enterprise Plan provides comprehensive features including SSO login, Rules Engine, dedicated support, and HIPAA compliance at $39 per user per month, billed annually, with optional AI credits add-on starting at $5 per user per month.
Frequently Asked Questions
Fireflies.ai offers over 95% transcription accuracy in more than 60 languages. The tool automatically identifies different speakers and adds timestamps to make reviewing conversations easy. For best results, make sure everyone speaks clearly and uses a good microphone. Some users report better accuracy with English than other languages, but the AI constantly improves with more use.
Can I use Fireflies.ai with my current video conferencing tools?Yes! Fireflies.ai works with most popular meeting platforms including Zoom, Google Meet, Microsoft Teams, Webex, and many others. Setting up is simple - you can add the Fireflies bot to your calendar (Google or Outlook) and it will join scheduled meetings automatically. You can also record past meetings by uploading the audio files directly to Fireflies.
What happens to my meeting data? Is it secure?Fireflies.ai takes security seriously. They use 256-bit AES and SSL/TLS encryption to protect your data. The platform is GDPR compliant and offers HIPAA compliance for Enterprise users. You control who can access your meeting notes, and you can delete recordings at any time. For extra privacy, you can set up custom vocabulary filters to mask sensitive information like credit card numbers or personal data.
Will Fireflies.ai work for my team size?Fireflies.ai works for teams of all sizes. The Free plan is good for individuals or small teams just starting out. As your needs grow, the Pro plan ($10/user/month with annual billing) supports more users with added features. Larger organizations typically choose the Business plan ($19/user/month annually) or Enterprise plan ($39/user/month annually) for advanced security, analytics, and admin controls. Each user gets their own seat with allocated transcription minutes.
How does the AI summary feature work?After your meeting ends, Fireflies.ai automatically creates a summary highlighting the key points, decisions, and action items discussed. The AI uses natural language processing to identify important topics and pulls out next steps. You can customize what appears in summaries by creating templates for different meeting types. The summaries can be shared directly to Slack, email, or integrated apps like Notion or Asana so everyone stays on the same page without watching the entire recording.
