Guru Review - Features, Pricing & Deals

Guru is a knowledge management platform that combines AI technology with collaborative features to help teams organize and share information effectively. It serves as a central hub where companies can store, manage, and distribute their collective knowledge across various departments and tools.

The platform stands out through its smart integration capabilities, connecting seamlessly with commonly used workplace tools like Slack, Salesforce, and Google Workspace. This means teams can access important information without switching between different applications, making their workflow more efficient.

At its core, Guru uses "knowledge cards" to package information into digestible formats. These cards can contain anything from company policies and best practices to training materials and frequently asked questions. The platform's AI technology helps surface relevant information based on context and user roles, while also keeping content fresh through automated review cycles.

Available in multiple pricing tiers starting at $15 per year, Guru offers solutions for teams of all sizes. The platform includes features like advanced search capabilities, analytics tools, and robust security measures to protect sensitive information. Its AI assistant can help create and translate content into over 100 languages, making it particularly useful for global organizations.

• Knowledge Capture Platform: AI-powered system that helps organizations efficiently collect, organize, and share collective knowledge through smart, interconnected knowledge cards.
• Real-Time Information Updates: Automatic review cycles and expiration dates ensure company information stays current and accurate across all platforms.
• Seamless Tool Integration: Connects with popular business tools like Slack, Salesforce, and Google Workspace, allowing users to access knowledge without switching applications.
• AI-Driven Search Functionality: Robust search capabilities that provide context-aware answers tailored to individual user roles and preferences.
• Generative AI Content Assistant: Creates, summarizes, and translates content across 100+ languages, making knowledge documentation faster and more accessible.
• Enterprise-Grade Security: Offers comprehensive access controls, end-to-end encryption, and SOC 2 compliance to protect sensitive organizational information.
• Personalized Knowledge Agents: Custom AI tools that adapt to specific workflows and deliver personalized answers based on individual user contexts.

• Starter Plan offers free version for up to 3 users, then $5-$6 per user monthly depending on annual or monthly billing.
• Builder Plan costs $10-$12 per user monthly, providing advanced features like custom branding and analytics.
• Enterprise Plan has custom pricing requiring direct sales contact, offering comprehensive features with dedicated support.
• Flexible billing options include monthly and annual payment structures with discounts for annual commitments.

GuruGPT combines your company's internal knowledge with ChatGPT's capabilities. Unlike regular ChatGPT which only accesses public information, GuruGPT pulls from your verified company documents, policies, and resources first. This means you get answers that include your specific processes and guidelines, not just general internet knowledge. Think of it as ChatGPT that's been trained on your company's information to give more relevant and accurate answers for your specific workplace.

Yes! Guru works with many popular workplace tools. It connects with Slack, Microsoft Teams, Salesforce, Google Workspace, and others. The Chrome extension lets you access Guru knowledge without switching apps. This means you can find answers while staying in your email, CRM, or chat programs. The goal is to deliver knowledge exactly where you're working instead of making you hunt for it in another system.

Guru takes security seriously with enterprise-grade protection. They offer end-to-end encryption for your data and comply with SOC 2 standards. You can control who sees what information through detailed permission settings. Audit logs track who's viewing and changing content. If your team handles sensitive information, you'll appreciate the ability to restrict certain knowledge to specific departments or roles, keeping your confidential information safe.

Guru makes keeping information fresh pretty straightforward. You can set automatic review cycles and expiration dates for content to prevent outdated information. The system sends reminders when content needs review. Plus, their AI tools help create, update, and summarize content quickly. Anyone with permission can suggest updates, and knowledge owners can approve changes. This shared responsibility approach means the workload of maintaining content doesn't fall on just one person.

Absolutely! Guru's AI Training Center lets you improve how the system understands your company's specific language and processes. You can review questions people ask and refine the answers Guru provides. Over time, the AI gets better at understanding your company's unique terminology and workflows. You can also create custom Knowledge Agents for different departments or purposes. This training makes Guru smarter about your specific business context, leading to more accurate and helpful answers for your team.