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Fixably- Features, Pricing & Deals

Fixably is a robust after-sales platform aimed at optimizing repair, refurbishment, and service operations for businesses. By integrating essential tools and automating various processes, Fixably ensures seamless workflows, enhanced customer communication, and adherence to OEM requirements. The platform is divided into two main components: Fixably Repair and Fixably Refurb.

Fixably Repair consolidates all necessary tools for executing and monitoring repairs. Key features include internal resource and transaction management, logistics oversight, automated customer communications, and compliance with OEM standards, thereby ensuring efficient and orderly repair processes.

Fixably Refurb is tailored for data-driven recommerce operations, providing features like comprehensive device tracking, a real-time dashboard, inventory management, performance metrics, task lists for workflows, and vendor management. This system ensures that businesses have a structured and accountable process for refurbishing and reselling devices, improving overall productivity and profitability.

Additional notable capabilities of Fixably include extensive automation, identifying workflow bottlenecks, scalability for managing high volumes of repairs, multi-location management, service contract and warranty management, batch processing, advanced reporting and customizable dashboards, and enhanced customer experience through a self-service portal and automated communication.

Fixably boosts operational efficiency, sharpens decision-making with insightful analytics, and enhances customer satisfaction by streamlining complex processes and providing real-time updates. Though the platform's pricing details are not readily available, businesses can contact Fixably directly for tailored quotes. Globally trusted by numerous repair and refurbishment companies, Fixably stands out as a comprehensive solution for modern service operations.

Features

  • Integration of Tools: Fixably Repair integrates all necessary tools for performing and following up on repairs, handling internal resources, managing transactions, overseeing logistics, automating customer communications, and meeting OEM requirements.
  • Recommerce Operations: Fixably Refurb is a purpose-built operating system for businesses to run data-driven recommerce operations, tracking devices and providing detailed insights on performance and inventory management.
  • Automation and Efficiency: Automates processes with smart Macros, reducing time spent on process management and paperwork, and improves workflow efficiency by identifying bottlenecks.
  • Scalability for Enterprise and Depot Solutions: Designed to manage high volumes of repair, supporting multi-location management, service contracts, warranty plans, and batch processing for large-scale operations.
  • Advanced Reporting and Customizable Dashboards: Provides advanced reporting and configurable dashboards, turning data into actionable insights for informed decision-making.
  • Enhanced Customer Experience: Offers a customer portal for self-service and automates communication via email or SMS, enhancing the service experience for customers.
  • Improved Efficiency and Decision-Making: Streamlines complex workflows, reduces administrative work and errors, and provides key insights for better business decisions.
  • Scalable and Customer-Centric: Supports business growth through efficient multi-location management and delights customers with real-time updates and improved service experience.

Pricing

  • As Fixably offers a highly customizable and scalable after-sales solution, pricing is generally tailored to the specific needs and scale of each business. Therefore, detailed pricing information is not publicly available and is provided upon request. For accurate pricing, businesses are encouraged to contact Fixably directly through their website or request a quote.
  • Fixably offers different modules such as Fixably Repair and Fixably Refurb, which can be purchased individually or as part of a comprehensive package, depending on the requirements of the business.
  • Pricing typically takes into account factors such as the number of users, the volume of repairs and refurbishments, and the specific features and integrations that a business needs.
  • Fixably solutions are designed to deliver maximum ROI by automating processes, reducing administrative workload, and enhancing operational efficiency. Thus, the cost can vary based on the extent of these features utilized.
  • To get tailored pricing and more detailed information, visit the Fixably website and contact their sales team. They will offer a personalized quote that best fits your business needs.
Last Updated
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September 3, 2024 15:22

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