Nextech provides comprehensive healthcare technology solutions designed specifically for specialty medical practices. Since 1997, the company has focused on delivering integrated Electronic Health Record (EHR) and Practice Management systems that help medical professionals streamline their workflows and enhance patient care.
Currently serving more than 16,000 physicians across 5,550+ practices, Nextech specializes in solutions for Dermatology, Ophthalmology, Orthopedics, Plastic Surgery, and Med Spa practices. Their platform includes essential features like customizable templates, real-time documentation alerts, and integrated practice management tools.
The software offers patient engagement features such as secure video calls and automated communication tools, while maintaining HIPAA compliance and data security. For prescriptions, it includes electronic sending capabilities for both controlled and non-controlled substances, complete with drug interaction tracking.
While pricing isn't publicly available, Nextech offers customized quotes based on practice size and specific needs. The platform aims to help medical practices improve their operational efficiency, enhance patient experience, and maintain regulatory compliance.
Nextech offers a mixed workplace experience with some notable strengths and challenges. Employees appreciate the supportive management, competitive compensation, and opportunities for professional growth. The company maintains a strong team culture with good camaraderie and encourages learning environments.
However, workers have reported concerns about high turnover, occasional micro-management, and communication issues. Some technicians struggle with overwork during peak seasons and face challenges with parts sourcing. While the overall sentiment leans positive, potential employees should expect a dynamic but sometimes demanding work environment that requires adaptability.
Yes, Nextech EHR works well for small specialty practices. While it's not the cheapest option on the market, it offers specialty-specific templates and workflows that can save time for small teams. Many small practices with 1-10 providers find that the efficiency gains justify the investment. The system scales nicely as you grow, so you won't need to switch platforms later. If you run a dermatology, ophthalmology, plastic surgery or med spa practice, Nextech's specialty focus makes it worth considering.
How long does implementation typically take?Most practices complete Nextech implementation in 3-4 months. The timeline varies based on your practice size, specialty, and how much data you're migrating from your old system. Nextech provides implementation specialists who guide you through the process. The first month usually focuses on setup and configuration, followed by staff training, and then data migration. Many users report that while the process requires commitment, Nextech's structured approach helps avoid major disruptions to patient care during the transition.
Can Nextech integrate with my existing billing system?Nextech offers both integrated billing within its practice management system and interfaces with popular third-party billing services. If you want to keep your current billing system, check with a Nextech rep about specific compatibility. The system connects with major clearinghouses like Availity and Change Healthcare. Most practices find the built-in billing features robust enough to handle their needs, with tools for claim scrubbing, denial management, and reporting that can actually improve collection rates compared to standalone billing solutions.
What kind of training and support does Nextech provide?Nextech offers multiple training options including onsite boot camps, virtual training sessions, and self-paced learning materials. Initial implementation includes structured training for your whole team. After go-live, you'll have access to their support team through phone, email, and chat. They also maintain a knowledge base with videos and guides. Some users mention that support wait times can increase during busy periods, but the annual EDGE conference provides additional hands-on training opportunities. Many practices assign "super users" who receive extra training to help support their colleagues.
How does Nextech handle regulatory compliance updates?Nextech regularly updates its software to keep up with changing healthcare regulations. They handle major requirements like MIPS reporting, E/M coding changes, and HIPAA compliance through scheduled updates. These updates typically roll out quarterly, with critical regulatory changes sometimes delivered more frequently. Their team monitors regulatory changes and builds compliance tools directly into the workflow. This saves practices from having to keep track of every regulatory shift themselves. Users receive advance notice of upcoming regulatory updates through email announcements and the customer portal.
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