Jobber Review - Features, Pricing & Deals

Jobber is a cloud-based field service management software that helps small to medium-sized service businesses manage their daily operations. It's particularly useful for companies in landscaping, cleaning, HVAC, and general contracting.

The platform combines essential business tools into one user-friendly interface. Business owners can handle everything from scheduling and dispatching to invoicing and customer management. Teams can track jobs, manage customer relationships, and process payments all in one place.

With features like GPS tracking, online booking, and automated client communications, Jobber helps streamline the workflow between office staff and field teams. The software works on both desktop and mobile devices, letting teams stay connected whether they're in the office or out in the field.

Pricing starts at $39 per month, with different tiers available based on business size and needs. The platform offers a 14-day free trial for businesses wanting to test its features.

Jobber integrates with popular business tools like QuickBooks for accounting and various payment processors for seamless financial management. While it's built for service businesses of any size, it's especially popular with companies that have 2-50 employees.

• Job Management: Create professional, interactive quotes with add-ons and financing options. Track work orders with customizable forms and get real-time job status updates from initial request to completion.
• Smart Scheduling: Quickly assign jobs to team members using real-time calendar views and online booking. Easily reschedule with drag-and-drop functionality and track team members' locations.
• Streamlined Invoicing: Generate professional invoices instantly, send via email or text, and track financial performance with integrated reporting and QuickBooks Online sync.
• Team Coordination: Manage employee permissions, track time and location, and ensure efficient job assignments with built-in GPS and permission controls.
• Customer Communication: Use a robust client portal for quote approvals, appointment details, and online payments. Send automated reminders and enable two-way text messaging.
• Business Growth Tools: Collect customer reviews, generate referrals, and create targeted email campaigns to expand your service business effectively.
• Mobile Productivity: Access all features through a user-friendly mobile app, allowing field service professionals to manage jobs, communicate with clients, and track work on the go.

• Free 14-day trial available for all businesses to test Jobber's features before committing.
• Lite Plan starts at $21 monthly or $16 when billed annually, offering basic service management tools.
• Core Plan costs $29 monthly or $19 annually, including job scheduling, quotes, invoicing, and supports 1 user with additional users at $29 each.
• Connect Plan priced at $119 monthly or $104 annually, providing advanced features like automated reminders, QuickBooks integration, and time tracking.
• Grow Plan at $199 monthly or $149 annually offers the most comprehensive features, including quote add-ons, job costing, and two-way SMS communication.
• Transaction fees for Jobber Payments are 2.9% + $0.30 per credit card transaction.
• Enterprise pricing available for larger businesses, requiring direct contact with Jobber for custom quotes.

Jobber works offline through its mobile app. When you're in an area without service, you can still access client information, job details, and forms. You can even create new jobs and track time while offline. Once your device reconnects to the internet, all your work syncs automatically to the main system. This is super helpful for field teams working in remote areas or buildings with poor reception. Just remember that some features like real-time GPS tracking or processing payments require an internet connection.

Yes! You can create fully customized forms and checklists in Jobber. You can add different field types like text boxes, multiple choice questions, checkboxes, photo uploads, and signature fields. These forms help your team collect consistent information at job sites and can be required before marking jobs complete. Your field staff can fill these out on their mobile devices, and clients can even sign off on completed work directly on the forms. All completed forms get stored with the job record for easy access later.

Jobber offers several ways to keep in touch with customers. You can send automated email or text reminders before appointments to reduce no-shows. The two-way texting feature lets you chat directly with clients without sharing your personal phone number. Customers can also view their service history, approve quotes, and pay invoices through the client hub. With the client notification center, you can see which messages have been delivered, opened, or need follow-up. Many users report that these communication tools help them look more professional and save tons of time on phone calls.

Absolutely! Jobber is built to handle recurring work like weekly lawn care or monthly maintenance visits. You can set up recurring job templates with custom frequencies (weekly, monthly, quarterly, etc.) and automatically generate all your future visits in advance. For maintenance contracts, you can track contract values, set billing schedules separate from visit dates, and get alerts when contracts are about to expire. The system prevents double-booking and gives you a clear view of your recurring revenue. This is super helpful for businesses with regular service customers.

Jobber's QuickBooks Online integration syncs your financial data between the two systems to save you from double entry. When you create invoices in Jobber, they'll automatically appear in QuickBooks along with payment information. You can map specific Jobber services to QuickBooks items and accounts to keep your books organized. The sync happens throughout the day, keeping both systems up to date. You control what syncs and when, and can even exclude certain clients if needed. This integration is available on the Connect and Grow plans, though not on the Core plan.