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Lightspeed Retail- Features, Pricing & Deals

Lightspeed Retail is a comprehensive point of sale (POS) and commerce platform designed to support various industries, including retail, hospitality, and golf. Trusted by businesses in over 100 countries, Lightspeed caters to approximately 165,000 locations worldwide. In fiscal 2024 alone, customers processed an impressive $90.7 billion in gross transaction volume (GTV) through the platform.

Lightspeed Retail offers a wide range of features tailored specifically for each supported industry. For retail businesses, key functionalities include unified commerce for seamless customer experiences, advanced inventory management, employee and customer management tools, as well as robust reporting and analytics. The platform also integrates with leading accounting software, ERP systems, and marketing tools, offering a high level of customization and flexibility. Users benefit from 24/7 dedicated support and personalized onboarding, ensuring a smooth and efficient setup process.

In the hospitality sector, Lightspeed’s iPad POS allows for mobility and remote management, featuring offline capabilities to maintain business continuity. Automated inventory and ordering streamline operations, while employee scheduling and customer loyalty programs enhance overall efficiency. The platform offers real-time reporting and end-of-day summaries, supported by 24/7 assistance and comprehensive training resources.

For golf businesses, Lightspeed provides specialized management tools for tee sheets, pro shop operations, and food and beverage services, all integrated within one system. Detailed customer and member management, along with industry-specific inventory and sales tracking, help boost customer relationships and business performance. Real-time insights and reliable support further enhance the operational efficiency of golf facilities.

Lightspeed's pricing plans are designed to accommodate various business needs. For retail POS systems, plans start at $89 USD per month for essential features and go up to $289 USD per month for advanced customization and scalability. Meanwhile, restaurant POS plans range from $69 USD to $399 USD per month, offering essential, guest-centric, and department-connected features respectively. Additional costs may apply for extra locations, registers, and integrated payment processing fees. Custom rates are available upon request, catering to the unique requirements of different businesses.

With its scalable, intuitive, and highly supportive platform, Lightspeed Retail is a robust solution for businesses aiming to streamline operations and enhance customer experiences. Regular webinars, demo sessions, and a community forum provide ongoing learning and support, making Lightspeed a reliable choice for retail, hospitality, and golf enterprises worldwide.

Features

  • Unified Commerce: Unite all stores and channels to provide seamless customer experiences across online and offline touchpoints, manage sales, inventory, customers, suppliers, payments, and reporting in real time.
  • POS and Menu Management: iPad POS for mobility and remote access to manage the restaurant from anywhere, with offline mode to ensure business continuity even without internet.
  • Tee Sheet and Pro Shop Management: Manage tee sheets, pro shop operations, and food and beverage services all within one platform.
  • Inventory Management: Advanced inventory management with automated ordering and supplier catalogs, real-time inventory tracking and customizable reporting.
  • Employee and Customer Management: Employee management tools including clock-in and clock-out features, employee reports, and customizable permissions, along with customer management with detailed customer data, loyalty programs, and gift cards.
  • Reporting and Analytics: Cloud-based reporting and analytics to gain real-time insights into sales, product, and team performance, with customizable reports available anywhere, anytime.
  • Support and Onboarding: 24/7 dedicated support from industry specialists, one-on-one onboarding, webinars, email and chat support, and a customer forum.
  • Multichannel and Multilocation Support: Manage multiple stores and channels from a single platform, fully integrated payment solutions to streamline transactions.
  • Affordable Premium Plans: Multiple pricing plans tailored to various business needs, including Starter Plan at $69 USD/month, Essential Plan at $189 USD/month, and Premium Plan at $399 USD/month for restaurant POS; Basic Plan at $89 USD/month, Core Plan at $149 USD/month, and Plus Plan at $289 USD/month for retail POS, with additional costs for extra locations and registers and custom payment processing rates available upon request.

Pricing

  • Starter Plan for restaurant POS system at $69 USD per month includes customizable POS, menu manager, floor plans, integrated payments (2.6% + 10¢ per transaction), and essential daily operation tools.
  • Essential Plan for restaurant POS at $189 USD per month offers all Starter plan features along with CRM and Loyalty, online ordering, contactless ordering, order and pay at the table, and more advanced tools.
  • Premium Plan for restaurant POS at $399 USD per month includes all features of the Essential plan, plus advanced inventory management, multi-location management, raw API access, ensuring all departments are connected.
  • Basic Plan for retail POS system at $89 USD per month provides essential day-to-day tools including retail POS, integrated payments (1.5% card-present rate), inventory management, and basic reporting.
  • Core Plan for retail POS at $149 USD per month includes all Basic plan features with advanced sales, staff, and inventory reports, along with accounting and ecommerce integrations for better management.
  • Plus Plan for retail POS at $289 USD per month offers all Core plan features, custom reporting, integrated forecasting, API access, and custom user roles for advanced customization and scalability.
  • Additional costs are applicable for extra locations and registers across all plans. Payment processing fees vary, with rates like 2.6% + 10¢ for restaurant plans and 1.5% for retail plans being standard.
  • Custom rates may be available upon request, allowing for personalized pricing tailored to specific business needs and industry requirements.
Last Updated
August 24, 2024 22:20

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