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TriNet

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TriNet Review - Features, Pricing & Deals

TriNet is a professional employer organization (PEO) that helps small and medium-sized businesses manage their HR operations. Founded in 1988 and based in Dublin, California, it serves as a comprehensive HR partner for companies looking to outsource their human resources functions.

The platform combines essential HR services including payroll processing, benefits administration, and compliance support into one integrated solution. Companies can access Fortune 500-level benefits packages for their employees, including health insurance, life insurance, and retirement planning options. The service also provides guidance on employment law compliance and risk management.

For employees, TriNet offers a mobile app that puts HR information at their fingertips. Workers can view paychecks, access insurance cards, request time off, and submit expense claims through the platform. Managers get additional tools to handle approvals and oversee team operations.

Pricing follows a per-employee, per-month model, with different tiers available based on company needs. The basic package starts at $8 per employee per month when billed annually, while more comprehensive solutions that include payroll and additional HR services are available at higher tiers.

To get started, businesses need at least five employees and can choose flexible contract terms. While TriNet handles day-to-day HR tasks, companies maintain control over their workforce and culture while reducing administrative burden.

Online Reviews (Last 6 Months Summarised)

TriNet offers solid HR solutions that help businesses manage complex workforce needs, but it's not without drawbacks. Users love the comprehensive services, industry-specific support, and quality employee benefits. However, the platform comes with a hefty price tag that might scare off smaller companies and startups looking to minimize expenses.

Customer experiences are mixed. While many praise the professional HR support and consulting services, some report inconsistent service quality and frustrating support interactions. The platform's onboarding can be complicated, and there are whispers about a challenging internal culture, particularly in sales roles. If you're considering TriNet, weigh the robust features against the potential complexity and cost.

Features

  • Comprehensive HR Solutions: TriNet offers small and medium-sized businesses a full-service HR platform that handles payroll, benefits, compliance, and employee management in one integrated system.
  • Fortune 500-Level Benefits: Provides top-tier employee benefits including health, life, disability insurance, and flexible spending accounts typically available only to larger corporations.
  • Multi-State Payroll Processing: Manages complex payroll requirements across different states, ensuring accurate and compliant compensation for businesses with distributed workforces.
  • Risk Mitigation Services: Offers workers compensation and liability insurance to protect businesses from potential legal and financial risks associated with employment.
  • Mobile HR Management: Features a user-friendly mobile app that lets employees access paychecks, benefits, time-off requests, and company directories from their smartphones.
  • Talent Acquisition Support: Assists businesses with talent management strategies, helping companies recruit, develop, and retain top performers.
  • Scalable Pricing Model: Offers flexible per-employee pricing plans that grow with your business, from essential HR services to comprehensive workforce solutions.

Pricing

  • Essentials Plan starts at $8 per employee per month (annually) or $10 per employee per month (monthly), including automated onboarding, employee scheduling, time-off tracking, integrations, mobile app, and analytics dashboard.
  • Growth Plan priced at $16 per employee per month (annually) or $20 per employee per month (monthly), adding compensation management, performance management, and configurable people analytics.
  • Zen Plan costs $27 per employee per month (annually) or $33 per employee per month (monthly), including payroll, employee engagement surveys, and people hub.
  • Payroll add-on is an additional $6 per employee and $6 per active contractor monthly. Benefits administration with your own broker costs $5 per employee per month. Advisory services are $10 per employee monthly.
  • TriNet requires a minimum of five employees for HR outsourcing services. Contracts are flexible with 30-day cancellation notice, though cancellation fees may apply.

Frequently Asked Questions

What does TriNet do for small businesses?

TriNet handles your HR needs so you can focus on your business. They take care of payroll, benefits, compliance, and HR support all in one place. Think of them as your outsourced HR department that works behind the scenes to manage employee paperwork, process payroll, offer competitive benefits packages, and help with workplace regulations. Many small business owners choose TriNet to reduce admin work and gain access to benefits that typically only larger companies can offer.

How much does TriNet cost?

TriNet uses a per-employee, per-month pricing model that scales with your team size. While they don't publish exact rates (you'll need to contact them for a quote), pricing depends on your company size, industry, location, and which services you need. Most clients report paying between $125-$200 per employee monthly for the full-service package. This includes their HR platform, payroll processing, benefits administration, and compliance support. Remember that you'll need at least five employees to qualify for their services.

Can I keep my current health insurance plans with TriNet?

Usually not. TriNet works as a co-employer model, which means your employees will join TriNet's benefits programs rather than maintaining your current plans. The upside is they offer Fortune 500-level benefits from major carriers like UnitedHealthcare, Kaiser Permanente, and Aetna that might be better than what you currently have. If keeping your exact current plans is a must-have, you should discuss this during your consultation, as certain exceptions might apply depending on your situation.

How does TriNet's co-employment model work?

With co-employment, TriNet becomes the employer of record for your team. Your employees work for both your company and TriNet at the same time. You keep control of day-to-day operations, hiring decisions, and company culture. TriNet handles the HR paperwork, payroll taxes, benefits administration, and compliance issues. This arrangement lets small businesses tap into TriNet's large employer status for better benefits and reduced employer liability. Your employees will get TriNet payroll stubs and have access to their HR portal, but they'll still report to you.

Is it easy to set up TriNet for my business?

Setup typically takes 4-6 weeks and requires some effort on your part. You'll need to provide employee information, tax details, and company policies. TriNet assigns you an implementation specialist who guides you through the process. The biggest time investment comes during the initial data gathering and employee onboarding phases. Most clients find the process manageable with TriNet's guidance, though it can feel overwhelming at first. Once everything is set up, daily operations become much simpler since TriNet handles the ongoing HR tasks.

Last Updated
March 4, 2025 13:14

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