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Whatfix- Features, Pricing & Deals

Whatfix is a state-of-the-art digital adoption platform (DAP) engineered to help organizations and users maximize the benefits of software applications. Leveraging data-driven insights and interactive guidance, Whatfix aims to streamline user adoption and enhance productivity. Headquartered in San Jose, California, USA, and Bengaluru, Karnataka, India, the platform was founded by Khadim Batti and Vara Kumar. Whatfix offers a suite of features designed to provide in-app guidance, training, and performance support, ensuring that users can efficiently navigate and utilize any web application or software product.

Whatfix's key features include interactive guidance, user onboarding, training and performance support, product analytics, and high compliance standards, including ISO 27001:2013 and SOC 2 certifications. The platform provides real-time step-by-step instructions and contextual guidance, making it easier for users to learn and navigate complex software. Additionally, Whatfix offers advanced product analytics driven by AI, which aids organizations in optimizing software usage and enhancing user engagement.

Trusted by over 150 Fortune 1000 companies, Whatfix has a global reach with offices in the US, UK, Germany, Australia, Singapore, and India. Customers like Sentry, Experian, AutoZone, and Cardinal Health have reported significant benefits, including substantial resource savings and improved training efficiencies. Whatfix's mission is to empower users to unlock the full potential of software applications, emphasizing a user-centric approach to digital adoption.

To further inquire about Whatfix and its pricing details, potential users can visit their official website and request a demo or contact their sales team directly for a custom quote based on specific needs and requirements. Through its robust features and comprehensive support, Whatfix stands as a reliable and powerful solution for enhancing software adoption and user proficiency in the digital workspace.

Features

  • Interactive Guidance: Whatfix provides an interactive overlay on top of any application, offering real-time guidance and step-by-step instructions, reducing the learning curve and ensuring efficient navigation.
  • User Onboarding: Tailored onboarding processes help new users quickly become proficient with the software, addressing the specific needs of different user groups.
  • Training and Performance Support: Offers self-help support and user feedback mechanisms, allowing users to find answers quickly without extensive external support, with various types of content including contextual, interactive, and real-time guidance.
  • Product Analytics: Advanced product analytics leveraging AI to provide data-driven insights, helping organizations optimize software usage and improve user engagement and software adoption.
  • Compliance and Certifications: Whatfix is ISO 27001:2013 certified, SCORM 1.2 and DITA compliant, and SOC 2 certified, ensuring high standards of security and data integrity.
  • Global Reach: Operates offices in the US, UK, Germany, Australia, Singapore, and India, and serves over 150 Fortune 1000 companies worldwide, including Sentry, Experian, AutoZone, and Cardinal Health.
  • Funding and Growth: Raised $140 million in funding, including $1 million in seed funding, $3.7 million in Series A, $12.5 million in Series B, $32 million in Series C, and $90 million in Series D, and acquired platforms such as AI platform Airim, LMS Nittio Learn, and mobile assistance platform Leap.is.
  • Mission and Vision: Aims to empower users to freely use and experience the benefits of technology, designed to help users unlock the true potential of software applications, enhancing productivity and leveraging data-driven insights.

Pricing

  • Pricing for Whatfix is not publicly disclosed on their website.
  • To obtain pricing information, you need to request a quote from Whatfix directly.
  • Visit the Whatfix official website and click on "Get a Demo" to fill out a contact form.
  • Alternatively, you can contact their sales team through the "Contact Us" section on their website for customized quotes based on your specific needs.
Last Updated
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August 31, 2024 10:46

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