Zapier Review - Features, Pricing & Deals

Zapier connects your favorite apps and services, making it easy to automate repetitive tasks without writing code. With support for over 7,000 apps including Gmail, Slack, and Salesforce, users can create custom workflows (called Zaps) to handle their daily work automatically.

The platform works through simple if-this-then-that logic. When something happens in one app, Zapier can trigger an action in another. For example, when you get a new email attachment, it can automatically save it to Dropbox. These automated workflows help save time and reduce manual work.

Users can start with pre-built templates or create custom Zaps that fit their specific needs. The free plan lets you try basic features with up to 100 tasks per month. Paid plans start at $19.99 monthly and add features like multi-step Zaps, filters, and premium app access.

While the basic concept is simple, Zapier can handle complex workflows too. Advanced features include conditional logic, scheduling, and real-time data transfer. Teams can share workflows and manage automations together, making it useful for both individuals and businesses looking to streamline their processes.

Online Reviews (Last 6 Months Summarised)

Zapier offers a powerful automation platform that helps users streamline repetitive tasks across different apps with surprising ease. Users love how it simplifies complex workflows and connects multiple platforms without requiring advanced coding skills, making productivity gains feel almost effortless.

However, the tool isn't without drawbacks. Many users find the pricing structure challenging, especially for smaller businesses or teams. While the free tier provides basic functionality, upgrading can get expensive quickly. Additionally, some integrations don't perform as smoothly as users hope, which can create occasional frustration with the otherwise helpful tool.

Features

  • Web App Automation Platform: Connects over 7,000 apps to streamline workflows and automate repetitive tasks without coding skills, helping businesses and individuals save time and boost productivity.
  • Pre-Built Zap Templates: Offers ready-to-use workflow configurations that let users quickly set up automations for common business processes with minimal setup effort.
  • Multi-Step Zaps: Enables complex automation sequences with multiple actions and conditional logic, allowing users to create sophisticated, customized workflows across different applications.
  • Real-Time App Integration: Instantly synchronizes data between applications, ensuring immediate updates and seamless information transfer across connected platforms.
  • Smart Workflow Filters: Provides advanced filtering and path options that allow users to create precise, context-aware automations based on specific conditions and triggers.
  • Flexible Webhook Connections: Supports custom data exchange with any service supporting webhooks, expanding automation possibilities beyond standard integrations.
  • Team Workflow Management: Enables collaborative automation with shared workspaces, permissions, and the ability to collectively design and manage complex workflow processes.

Pricing

  • Free Plan offers 5 Zaps, 100 tasks per month, 15-minute update time, single-step Zaps, and limited to non-premium apps at no cost.
  • Starter Plan ranges from $19.99 to $39.99 monthly, providing 20 Zaps, 750-1,500 monthly tasks, multi-step Zaps, filters, webhooks, and advanced formatting options.
  • Professional Plan starts at $49 and scales up to $3,389 monthly, offering unlimited Zaps, 2,000 tasks per month (expandable to 2 million), 2-minute updates, unlimited premium apps, and auto-replay for task failures.
  • Team Plan costs $299.99 to $3,499 monthly, featuring unlimited Zaps, 50,000 monthly tasks, 1-minute updates, unlimited users, shared workspaces, and premium support.
  • Company Plan ranges from $599 to $3,599 monthly, providing unlimited Zaps, 100,000 monthly tasks, advanced administration tools, user provisioning, and SAML secure login.
  • Annual billing offers a 33% discount across all plans, helping users save on long-term commitments.

Frequently Asked Questions

What's the difference between Zapier Free and paid plans?

Zapier's Free plan lets you create 5 Zaps with 100 tasks per month and only single-step workflows. Paid plans start at $19.99 monthly and unlock multi-step Zaps, more tasks (750-2 million depending on tier), faster update times (down to 1-minute from 15), premium app access, and advanced features like filters and conditional logic. Teams and companies also get collaboration tools like shared workspaces and folder permissions.

Can I try Zapier before buying a paid plan?

Yes! Zapier offers a free plan that never expires. You can build up to 5 Zaps and run 100 tasks monthly without paying anything. This lets you test basic functions with non-premium apps. Many users start with the free plan to learn how Zapier works before upgrading. If you need more advanced features like multi-step Zaps or premium app connections, you can upgrade anytime without losing your existing workflows.

What are "tasks" in Zapier and how many do I need?

Tasks are the building blocks of automation in Zapier. Each time your Zap runs a successful action (like sending an email or creating a record), it counts as one task. The number you need depends on how often your Zaps trigger. For example, if you're automating customer support tickets and get 20 tickets daily, that's about 600 tasks monthly. You can see your task usage in your Zapier dashboard. Start with a lower plan and upgrade if you find yourself running out of tasks regularly.

What are Zapier's newest AI features?

Zapier recently launched several AI tools that boost what you can do. Zapier Agents (in beta) lets you build AI assistants that can browse the web, access your data sources, and perform tasks through natural language. Zapier Chatbots helps you create customer-facing bots without coding. There's also Zapier Copilot, which suggests automations based on your needs. The basic AI features are available on free plans with 400 activities monthly, while expanded access requires the Pro plan at $50/month with 1,500 activities.

How reliable is Zapier for business-critical workflows?

Zapier is generally very reliable with 99.9%+ uptime. For business-critical workflows, the Professional plan and above offer features that improve reliability, like 2-minute update times and Auto Replay that automatically retries failed tasks. The Team and Company plans include premium support with faster response times. Many businesses trust Zapier for important processes, but it's smart to set up error notifications and have backup plans for truly critical workflows. Check Zapier's status page for real-time service updates if you experience any issues.

Last Updated
March 4, 2025 13:14

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