Box reviews — what users really think

Box is built for teams and individuals who need to manage, store, and collaborate on content securely in the cloud. It saves time through automated workflows and AI-powered insights while making document sharing easier with security controls.

• IT Leaders who need enterprise-grade security and compliance features to protect company data while enabling collaboration.
• Sales Teams looking to predict client queries, enrich presentations, and access insights from documents quickly with AI assistance.
• Customer Service Teams that analyze feedback and extract information from multiple files to respond faster.
• Recruiters who generate job postings from internal documentation and manage candidate files securely.
• Marketing Teams who collaborate on content creation and use AI to generate blog posts, emails, and agendas from existing materials.
• Product Teams seeking insights on concepts and features by querying multiple documents and images at once.
• Healthcare Organizations looking for HIPAA-compliant storage solutions with secure sharing options for patient information.

Box is adopted across industries including healthcare, financial services, government, education, and technology, particularly by roles focused on information management, collaboration, and security.

Box is flying under the radar lately. Reddit and other platforms haven't been buzzing with discussions about it. The cloud storage platform maintains a quiet presence in the tech ecosystem.

Without recent user feedback, it's hard to gauge current sentiment. The lack of conversation suggests Box might be maintaining a steady user experience that isn't generating significant buzz right now—positive or negative.

• Enterprise-Grade Security: Protects your data with identity management, device security controls, and threat detection to prevent unauthorized access and breaches.
• Real-Time Team Collaboration: Enables document sharing, editing, and communication across internal and external teams with secure file access and whiteboarding tools.
• AI-Powered Content Management: Box AI answers questions from your documents, generates summaries and new content, extracts metadata automatically, and queries multiple files or images at once while maintaining security and permissions.
• Platform Integrations: Connects with over 1,500 business applications like Microsoft Office, Salesforce, and Google Workspace to work across your digital ecosystem.
• Automated Business Processes: Simplifies workflows through automated document routing, e-signatures with Box Sign, and custom form creation to improve organizational efficiency.
• Regulatory Compliance: Supports global data privacy standards including GDPR, HIPAA, and FedRAMP, ensuring your content management meets industry regulations.
• Unlimited Cloud Storage: Provides cloud-native storage solutions with flexible plans that grow with your business, with unlimited storage on Business Plus and Enterprise plans.

• Free plan available with 10GB storage and basic backup and sync functionality.
• Business plan costs $20 per user monthly with 100GB storage, Box Notes, Shield Basic, and Relay included.
• Business Plus plan priced at $33 per user monthly with unlimited storage, advanced search, and Box Sign.
• Enterprise plan costs $47 per user monthly with full Shield and Relay, custom retention policies, and integrations.
• Enterprise Plus plan offers custom pricing with AI toolkit, unlimited AI queries in Notes, Documents, and Hubs, Smart Content Insights, and 24/7 support.
• Annual billing provides approximately 30% discount on Enterprise plans compared to monthly payments.
• File upload size limits vary by plan: 5GB per file on Business, 15GB on Business Plus, and 50GB on Enterprise plans.

Box AI helps you work with your content faster by summarizing documents, answering questions about your files, and generating content based on what's in your Box account. You can ask questions in natural language, select one or multiple documents and images, and get summaries, extractions, or new content like emails and notes. Box AI Studio takes things further by letting you build custom AI agents for specific tasks in your business. Think of Box AI as the ready-to-use AI tool, while AI Studio lets you create specialized AI helpers tailored to your company's needs without coding skills.

Yes! Box works with both Microsoft Office and Google Workspace. You can edit Word, Excel, and PowerPoint files directly in Box without downloading them. The same goes for Google Docs, Sheets, and Slides. Box connects with over 1,500 apps, so you won't need to switch between different tools constantly. Your teams can keep using the programs they already know while Box handles the secure storage and sharing behind the scenes.

Box takes security seriously with multiple layers of protection. All your content is encrypted both during transfer and when stored. You can control exactly who sees what with detailed permission settings and track who's accessing files. For highly sensitive data, Box Shield can detect unusual behavior that might signal a security risk. Plus, Box meets compliance standards like GDPR, HIPAA, and FedRAMP, which means it's trusted even for healthcare and government information. Box AI maintains these same security standards and respects existing permissions when processing files.

Unlike basic cloud storage, Box is built for business collaboration and workflow. Business Plus and Enterprise plans include unlimited storage, not just file sharing. Box includes tools for automated workflows with Box Relay, electronic signatures with Box Sign, and visual collaboration with Box Canvas. The AI features help you find information faster by querying multiple documents at once, generating summaries, and creating new content from your files. Box AI supports models like GPT-4o and is accessible within Box Documents, Notes, Hubs, and via API. Box connects your content across all your business apps while keeping everything secure and compliant.

Storage varies by plan. The free plan includes 10GB of storage. The Business plan comes with 100GB per user. Business Plus and Enterprise plans offer unlimited storage, which means you don't have to worry about running out of space as your company grows. The only limits are on file upload sizes, which vary by plan. The Business plan lets you upload files up to 5GB each, Business Plus increases that to 15GB per file, and Enterprise plans allow files up to 50GB each.