Buildium Review - Features, Pricing & Deals

Buildium is a cloud-based property management software that helps property managers and real estate professionals handle their daily operations. The platform combines essential tools for accounting, maintenance tracking, and tenant management in one unified system.

Whether you're managing residential properties, commercial units, or community associations, the software adapts to various management needs. It streamlines common tasks like rent collection, maintenance requests, and financial reporting through its user-friendly interface.

The platform offers three subscription tiers starting at $58 per month, with additional features available in higher-priced plans. Users can access their accounts through both desktop and mobile devices, making it convenient to manage properties on the go.

Property managers can automate many routine tasks, from tenant screening to maintenance scheduling. The software includes resident portals where tenants can submit maintenance requests and make payments online. Owners and board members also get dedicated access to view financial reports and important documents.

With its focus on simplifying property management workflows, Buildium helps professionals spend less time on paperwork and more time growing their business. The platform serves property managers throughout the United States and Canada, offering support for various property types and management styles.

• Comprehensive Accounting Management: Track every financial transaction with built-in tools that automatically reconcile bank accounts, manage accounts payable, and generate detailed financial reports for property owners and managers.
• Streamlined Rent Collection: Enable tenants to pay rent online through an automated payment portal using ACH or credit card, with instant fund transfers and optional transaction fee coverage.
• Digital Leasing Solution: Simplify property leasing with customizable lease templates, secure electronic signatures, integrated tenant screening, and automatic listing syndication across major rental websites.
• Efficient Maintenance Management: Allow tenants and staff to submit detailed work orders with photos and videos, automate repair scheduling, and seamlessly manage vendor communications and payments.
• Advanced Communication Platforms: Provide dedicated mobile apps for residents, owners, and board members to access financial reports, submit requests, and communicate directly with property management.
• Cloud-Based Document Storage: Store unlimited property-related documents securely, accessible from desktop and mobile devices, ensuring easy retrieval and organization of critical files.
• Flexible System Integrations: Access the Buildium Marketplace for enhanced functionality and utilize open API capabilities to create custom workflows and automate complex property management processes.

• Essential plan starts at $58 per month, offering core features for basic accounting and task management, perfect for small operations.
• Growth plan begins at $183 per month, including unlimited incoming ACH, eSignatures, and performance insights for growing businesses.
• Premium plan priced at $375 per month provides full feature access with Open API, deeper integrations, and priority support for scaling businesses.
• All plans include unlimited users and document storage with no long-term contracts required, and a free 14-day trial is available to test features.

Yes, most users find Buildium fairly easy to pick up, even with basic tech skills. The dashboard is user-friendly with clear navigation. You'll likely need a few days to get comfortable with all the features. Their support team offers guided onboarding and training resources to help you learn at your own pace. Many property managers report being able to handle routine tasks within their first week of use.

Tenants can pay rent through Buildium using ACH bank transfers, which typically come with minimal or no fees depending on your setup. Credit card payments will incur standard processing fees (around 2.95%). As a property manager, you have the option to absorb these fees or pass them on to your tenants. The platform lets you clearly communicate which payment methods are free and which have associated costs.

Buildium makes maintenance management simple. Tenants can submit requests with photos through their resident portal or mobile app. You'll get instant notifications, and can then assign tasks to your maintenance staff or outside vendors. The system tracks the full history of each request, sends automatic updates to tenants, and stores all communication in one place. You can also create recurring maintenance tasks for regular upkeep like lawn care or HVAC inspections.

Absolutely! Buildium works great for both residential and commercial properties. You can customize settings for different property types, create specific lease terms for commercial tenants, and generate separate financial reports for each property category. The platform adapts well to mixed portfolios, making it a good choice if you manage various property types and want everything in one system.

Support availability depends on your pricing plan. With the Essential plan, you'll have access to email and chat support during regular business hours. The Growth and Premium plans offer extended hours, with Premium providing priority support. For urgent weekend issues, Buildium offers self-help resources including a knowledge base and community forum where you might find answers. Many common questions have documented solutions you can access anytime.