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Hotelogix

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Hotelogix Review - Features, Pricing & Deals

Hotelogix is a cloud-based hotel management system that helps hospitality businesses handle their daily operations more efficiently. The software brings together essential tools for managing reservations, front desk operations, housekeeping, and revenue in one convenient platform.

Perfect for small to medium-sized hotels, this system lets staff handle everything from guest check-ins to room assignments through a single interface. It works with multiple currencies and time zones, making it particularly useful for hotel chains with properties in different locations.

The platform includes a booking engine for direct website reservations, tools for managing housekeeping schedules, and features for tracking revenue. It also connects with popular travel websites and booking channels to help hotels reach more guests. Staff can access the system from anywhere using their mobile devices, which adds flexibility to daily operations.

While prices start at $3.99 per month, different plans are available to match various hotel needs. New users can try out all features with a 15-day free trial to see if it fits their requirements.

Online Reviews (Last 6 Months Summarised)

Hotelogix offers a user-friendly cloud-based hotel management system that simplifies operations through comprehensive features and real-time analytics. Users consistently praise its intuitive interface and 24/7 customer support, highlighting the software's ability to streamline reservation and billing processes effectively.

However, the platform isn't without drawbacks. Some users report inconsistent customer service, particularly during weekends, and potential operational disruptions if payments are missed. The web booking engine's lack of customization options can also create an unappealing guest interface, which might deter some potential adopters. While generally well-regarded, these limitations suggest Hotelogix still has room for improvement.

Features

  • Comprehensive Property Management System (PMS): Streamlines hotel operations with dynamic room tracking, efficient booking management, and seamless front desk integration for smooth guest experiences.
  • Web Booking Engine: Enables direct online reservations with real-time availability, multiple rate options, and secure credit card payment processing for flexible booking policies.
  • Point of Sale (POS) Management: Supports unlimited integrated terminals for restaurants, spas, and gift shops with touch-screen operations and online payment capabilities.
  • Housekeeping Management: Provides real-time room status updates, automates cleaning task assignments, and ensures rooms are guest-ready through seamless PMS integration.
  • Revenue and Rate Management: Offers dynamic pricing strategies, multiple rate packages, and promotional tools to optimize hotel revenue and occupancy.
  • Distribution and Channel Management: Integrates with global distribution systems, ensures consistent pricing across platforms, and prevents overbooking risks.
  • Financial and Accounting Tools: Automates billing, generates detailed financial reports, and provides comprehensive accounting system integration.
  • Guest Experience Management: Enhances service delivery, manages online reputation, and tracks guest reviews across multiple platforms.
  • Mobile Accessibility: Offers a mobile app for managing hotel operations remotely, increasing staff flexibility and reducing hardware costs.
  • Comprehensive Support and Integration: Provides 24/7 live support, connects with payment gateways, and supports integration with third-party systems like CRM and EPABX.

Pricing

  • Free Trial available for 15 days to test Hotelogix hotel management software before purchasing.
  • Premium Plan starts at $7.99 per month, ideal for small independent hotels seeking basic operational management.
  • Premium Plus Plan offers advanced features at $11.99 per month, suitable for hotels needing more comprehensive management tools.
  • Platinum Plan provides the most extensive features at $17.99 per month, designed for larger independent hotels with complex operational needs.
  • Enterprise Plan is custom-priced for multi-property setups, requiring direct contact with Hotelogix sales team for specific pricing.
  • Additional add-on services like Distribution Services, Interfaces, and Accounts are available with pricing based on per room per month, with minimum billing requirements.
  • For precise pricing on add-ons or custom configurations, potential customers should contact Hotelogix directly at sales@hotelogix.com.

Frequently Asked Questions

What makes Hotelogix's contactless check-in system different from other hotels?

Hotelogix's contactless system stands out because it's fully integrated with their PMS. Guests can complete the entire check-in process on their own devices before arriving. The system updates room status in real-time, so your staff always knows which rooms are ready. Unlike basic contactless options, Hotelogix lets guests view charges, settle payments online, and request services without visiting the front desk. It's designed for smaller hotels that want big-hotel tech without complex implementation.

Can I use Hotelogix if I run a small independent hotel?

Absolutely! Hotelogix is built with small to mid-sized properties in mind. Their plans start at just $7.99 per month for independent hotels, making it affordable even for properties with tight budgets. The system scales well, so you won't need to switch platforms as you grow. Many small hotel owners find the interface simple enough to learn without extensive training, and the cloud-based system means you don't need expensive hardware to get started.

How long does implementation take?

Most hotels can get up and running with Hotelogix in about 2-3 weeks. The setup process includes importing your property data, setting up room types and rates, and training your staff. Their team provides hands-on support throughout implementation. Many users report being operational within 10 days, though more complex properties with multiple integration needs might take longer. The 15-day free trial gives you time to test the system before making a commitment.

What happens if I miss a payment?

If you miss a payment, Hotelogix may restrict access to your account until the payment issue is resolved. Some users have reported system lockouts when payments fail, which can disrupt operations. It's best to keep your payment information updated and respond quickly to any billing notices. Their support team can help restore access, but it's wise to have a backup plan for accessing reservation data during any potential service interruptions.

Can I customize the booking engine to match my hotel's brand?

The Hotelogix booking engine offers limited customization options. You can add your logo and adjust some basic color schemes, but you can't completely redesign the interface to match your brand's unique style. Some users have mentioned that the booking interface looks somewhat generic. If having a fully customized booking experience is critical for your property, you might want to explore how Hotelogix integrates with third-party booking engines that offer more design flexibility.

Last Updated
March 4, 2025 13:14

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