Kixie Review - Features, Pricing & Deals
Kixie is a sales engagement platform that combines call center capabilities with automation tools to help sales teams work more efficiently. The platform connects with popular CRM systems and offers features like power dialing, call recording, and automated text messaging.
Sales teams can benefit from Kixie's AI-powered tools that include local presence dialing, call transcription, and sentiment analysis. The platform also helps managers track team performance through real-time dashboards and detailed analytics.
With options for both inbound and outbound calling, Kixie serves over 5,000 sales teams worldwide. The software includes practical features like voicemail drops, click-to-call functionality, and automatic call logging to save time on repetitive tasks.
Pricing starts at $35 per user monthly for the basic plan, with higher tiers available for teams needing more advanced features. All plans include core functionality like CRM integration and business phone system capabilities, while premium features such as power dialing and AI tools are reserved for higher-tier plans.
Who is Kixie for?
Kixie is perfect for sales teams who need to boost their calling efficiency and close more deals. This powerful sales engagement platform combines phone system functionality with automation features that save time on repetitive tasks while improving contact rates.
- Sales Managers who need better visibility into team performance, thanks to real-time dashboards and detailed analytics that identify coaching opportunities
- Inside Sales Representatives who make high volumes of calls daily and can benefit from power dialing, local presence, and automated follow-up texts
- CRM Administrators looking for seamless integration with systems like HubSpot and Salesforce, with automatic call logging and data synchronization
- Sales Operations Leaders who want to streamline workflows with features like one-click calling, voicemail drops, and call recording
- Small Business Owners who need professional calling capabilities without complicated setup or technical expertise
Kixie serves professionals across industries including SaaS companies, financial services, insurance agencies, and B2B organizations that rely on phone-based sales and customer engagement.
Online Reviews (Last 6 Months Summarised)
Kixie offers a mixed bag of features for businesses seeking a communication tool. Users appreciate its smooth CRM integrations and productivity-boosting capabilities like auto dialing and call recordings. The platform helps teams save time and streamline their workflow, with generally positive feedback about its ease of use.
However, the service isn't without drawbacks. Some customers report technical glitches and integration challenges that can disrupt operations. The pricing might feel steep for smaller businesses, and a few users have expressed frustration with customer service policies. While Kixie shows promise, potential users should weigh its strengths and limitations carefully before committing.
Features
- AI-Powered Dialer: Boost sales efficiency with a multi-line PowerDialer that calls up to ten numbers simultaneously and uses local area codes to increase answer rates.
- Seamless CRM Integration: Connect effortlessly with top CRMs like HubSpot and Salesforce, ensuring automatic call logging and smooth data synchronization.
- Conversation Intelligence: Leverage AI-driven insights with automatic call transcription, sentiment analysis, and personalized coaching to improve sales team performance.
- Sales Automation Tools: Save time with automated voicemail drops, scheduled calls and texts, and one-click communication from any website.
- Comprehensive Call Recording: Capture and store unlimited call recordings in the cloud, accessible directly through your CRM or conversation intelligence software.
- Advanced Team Management: Monitor sales performance with real-time leaderboards, live call boards, and coaching tools that help teams improve continuously.
- Multi-Channel Communication: Engage prospects through flexible calling and texting solutions, including interactive voice response and intelligent call routing.
Pricing
- Kixie offers a 7-day free trial for all plans to help users test the platform's features before committing.
- Integrated Plan costs $35 per user per month with annual billing, designed for small sales teams with basic CRM integration and call routing features.
- Professional Plan is priced at $65 per user per month (annual billing), suitable for mid-size teams with full CRM integration and advanced sales tools.
- Outbound PowerDialer Plan at $95 per user per month (annual billing) targets high-volume sales teams with advanced automation and multi-line dialing capabilities.
- Ultimate Revenue Enterprise Plan offers custom pricing for large organizations, providing AI-driven features and tailored integration solutions.
- Annual billing comes with a 15% discount, and users can expect potential additional costs for international calling, add-on features, and custom integrations.
Frequently Asked Questions
Kixie's local presence dialing automatically shows a phone number with the same area code as the person you're calling. This increases your chances of getting an answer since people are more likely to pick up calls that look local. When someone calls that number back, Kixie routes it to you. You don't need to buy separate phone numbers for each area code - the system handles it all automatically.
Can I integrate Kixie with my current CRM?Yes! Kixie works with most popular CRMs including Salesforce, HubSpot, Zoho, and many others. The integration is two-way, meaning your calls, texts, and notes sync automatically with your CRM contacts. This saves you from manual data entry and keeps all your customer information in one place. If you use a less common CRM, Kixie can also connect through Zapier to thousands of other apps.
What happens if I miss a call?When you miss a call, Kixie has you covered. The system can send you instant notifications through email, SMS, or even Slack. Callers can leave voicemails which are automatically transcribed and sent to you. You can also set up custom call queues that give callers options like requesting a callback or leaving a message. Plus, all missed calls are logged in your CRM so nothing falls through the cracks.
Is Kixie compliant with calling regulations?Kixie provides tools to help with compliance, but you're still responsible for following laws like TCPA. Their system includes features for Do Not Call list management and call recording disclosures. However, recent court cases suggest that Kixie's auto-dialing features might qualify as an Automated Telephone Dialing System under TCPA rules. This means you should make sure you have proper consent before using automated calling features to avoid potential legal issues.
How long does it take to set up Kixie?Most teams get Kixie up and running in just a few hours. The basic setup involves connecting your CRM, setting up users, and configuring call flows. Kixie offers a guided onboarding process and training resources to help you get started quickly. More complex setups with custom integrations or large teams might take a bit longer. They offer a 7-day free trial so you can test the setup process before committing.
