LogicGate Review - Features, Pricing & Deals

LogicGate offers a comprehensive Governance, Risk, and Compliance (GRC) platform called Risk Cloud. This software helps organizations handle their risk management, compliance, and operational resilience needs through a user-friendly interface.

The platform stands out with its no-code approach, making it accessible for teams without technical expertise. Organizations can automate their compliance processes, manage cyber risks, and maintain policy controls all in one place. Risk Cloud connects different aspects of risk management, giving users a clear view of their security landscape.

Founded in 2015 in Chicago, LogicGate has grown to serve various industries including healthcare, banking, software, and insurance. The platform's pricing starts at $1,000 annually, with costs varying based on specific business needs and chosen features.

Companies can choose from different implementation packages, from basic setup to fully customized solutions. The platform also works well with other business tools through its API and built-in integrations, helping teams streamline their workflow and stay on top of compliance requirements.

• Audit Management: Streamline your audit processes with pre-built tools that help you identify, document, and track audit tables quickly. Connect GRC applications, map internal controls, and visualize audit status using intuitive reports.
• Policy Management: Automate compliance and policy acknowledgments for new employees. Create and approve policies using a shared document repository, link policies to control frameworks, and track policy status with a comprehensive dashboard.
• Cyber Risk Management: Gain deep visibility into cybersecurity risks by connecting critical assets, risks, and controls. Prioritize risk responses and leverage actionable insights across your organization.
• Operational Resilience: Build and test response plans with a centralized repository that automates incident scoring and mitigation. Create stakeholder reports and prepare for potential disasters efficiently.
• Seamless Integration: Connect Risk Cloud with third-party tools using native integrations and a RESTful API. Easily integrate with common SaaS platforms to enhance your risk management ecosystem.
• Flexible Implementation: Choose from multiple implementation options ranging from Lite to Custom, tailored to meet your specific business needs with varying levels of configuration and support.
• Comprehensive Support: Access LogicGate's Help Center, core training content, in-app chat support, and stay updated on the latest risk and compliance standards with Standard and Premier Success services.

• Minimum annual pricing starts around $1,000 per year for basic services.
• Average annual cost is approximately $83,289.56, based on transaction data.
• Maximum annual pricing can reach up to $270,266.25, depending on organizational needs.
• Pricing is customized and requires direct consultation with LogicGate for an accurate quote.
• Implementation services range from Standard to Elite, with timelines between 90-150 days, which impact overall pricing.
• Additional features like Risk Cloud Quantify Premium, Public Pages, SCIM User Provisioning, and extra environments can influence the final price.
• Recommended to use procurement services like Vendr to negotiate the best possible pricing for specific organizational requirements.

Risk Cloud stands out with its no-code interface that lets you build custom workflows without technical skills. Unlike rigid platforms, it's built on a graph database that makes connections between risks, controls, and policies visible. You can start small with just one use case and expand as needed. Many customers mention the flexibility to adapt the platform as their risk program matures, which isn't always possible with other GRC tools that force you into their way of doing things.

Implementation time varies based on which package you choose. Basic setups can be completed in about 90 days, while more complex implementations might take up to 150 days. The timeline depends on how many applications you're deploying, how much customization you need, and your team's availability. Most customers start with one or two core applications and add more later, which helps speed up initial deployment and see value faster.

Yes, Risk Cloud connects with many systems through native integrations and its REST API. You can pull data from security tools, HR systems, and other business applications. The platform offers a Risk Cloud Connector for common SaaS tools, making it easier to create automated workflows. For example, you could set up Risk Cloud to automatically create new risk entries when your security scanning tools find vulnerabilities, or sync employee data from your HR system for policy acknowledgments.

No technical background is needed. Risk Cloud uses a no-code approach that lets GRC professionals build and modify applications through drag-and-drop interfaces. You won't need to write code or SQL queries to create workflows, forms, or reports. That said, users report there is a learning curve to understand how to build effective workflows. LogicGate offers training resources and their support team can help if you get stuck with more complex configurations.

LogicGate offers two support tiers: Standard and Premier Success. All customers get access to the Help Center, in-app chat support, and core training content. Premier Success adds more personalized support, including a dedicated Customer Success Manager, regular check-ins, and priority issue resolution. They also keep you updated on regulatory changes that might affect your GRC program. Most users highlight LogicGate's customer support as extremely responsive compared to other vendors they've worked with.