Restaurant365 is a cloud-based platform that helps restaurants manage their daily operations and financial tasks. The software combines accounting, inventory management, scheduling, payroll, and HR functions in one system, making it easier for restaurant owners to run their business.
The platform works well for both single locations and restaurant groups that need to oversee multiple sites. It connects with over 70 point-of-sale systems and offers real-time data tracking, so managers can make quick decisions about food costs, staffing, and overall performance.
Users can handle everyday tasks like creating employee schedules, tracking inventory, managing recipes, and running financial reports. The system also includes tools for purchasing, vendor management, and bank transactions. Monthly prices start at $469 per location for the basic package, with more features available in higher-tier plans.
Restaurant365 is now used in more than 40,000 locations across the country. The company recently expanded its services by adding AI-powered training tools through its purchase of ExpandShare, giving restaurant owners more ways to help their staff learn and grow.
Restaurant365 offers a solid restaurant management platform with notable strengths in data integration and real-time operational insights. Users appreciate its browser-based accessibility and smooth connections with point-of-sale systems, which can help businesses streamline their financial tracking. The platform generally provides good tools for food cost management and decision-making.
However, the software isn't without drawbacks. Some customers report frustration with limited customization options that can restrict the system's flexibility. There are also mixed reviews about customer support, with some users experiencing unresponsive service. While the company seems to maintain a positive internal work environment, potential customers should carefully evaluate whether the platform meets their specific operational needs.
Restaurant365 works with over 70 different point-of-sale systems, so chances are good it'll connect with yours. The integration pulls your daily sales data automatically, which saves you from manual entry. This happens through a direct connection that syncs information like sales, labor hours, and menu item performance. If you're using a common restaurant POS like Toast, Square, or Aloha, you'll likely have a seamless integration. For less common systems, the Restaurant365 team can usually build a custom connection.
What makes Restaurant365 different from other restaurant management software?The biggest difference is that Restaurant365 combines accounting, inventory, scheduling, and operations in one system. Most competitors focus on just one or two of these areas, forcing you to use multiple programs that don't talk to each other well. Restaurant365 was built specifically for restaurants, not general businesses, so it includes restaurant-specific features like recipe costing, theoretical vs. actual food cost analysis, and labor scheduling based on sales forecasts. This all-in-one approach gives you better visibility across your whole business without jumping between different platforms.
How long does implementation take, and what support is provided?Implementation typically takes 6-8 weeks for a single location and can extend to 3-4 months for multi-unit operations. The process includes data migration, system setup, and training. Restaurant365 assigns you an implementation specialist who guides you through the process step by step. They'll help set up your chart of accounts, import vendors and inventory items, and configure your POS integration. After going live, you'll have access to their support team through email, phone, and chat. They also offer training videos and documentation through their knowledge base.
Can Restaurant365 help me control food and labor costs?Yes, cost control is one of Restaurant365's strongest features. For food costs, it tracks theoretical versus actual usage so you can spot waste, theft, or portioning issues. The system helps you create precise recipes with accurate costs and suggests order quantities based on sales forecasts. For labor, it shows you real-time labor percentages and lets you create schedules based on forecasted sales. You'll get alerts when employees are approaching overtime. The dashboard shows your prime costs (combined food and labor) at a glance, which helps you quickly spot problem areas before they hurt your bottom line.
Is Restaurant365 suitable for small, independent restaurants or only for chains?While Restaurant365 works great for chains, it's also used by many independent restaurants with just one location. The system is scalable, so it can grow as your business expands. That said, small restaurants with very simple operations might find some features overwhelming at first. The starting price point (around $469 per month) means it's a bigger investment for small operations compared to larger chains that can spread the cost across multiple locations. Many single-location restaurants find the cost worth it because of the time savings and improved profitability the system provides.
Our newsletter comes with exclusive discounts, trials and practical insights from within the industry