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ServiceTitan- Features, Pricing & Deals

ServiceTitan is an all-encompassing software platform crafted to support the home and commercial service industries, including HVAC, plumbing, electrical, and other trades. With a suite of robust features, ServiceTitan assists businesses in enhancing customer experiences, streamlining operations, gaining comprehensive business insights, and driving revenue growth. It boasts capabilities such as real-time scheduling and dispatch, payroll management, mobile solutions for field technicians, and seamless integrations with accounting software like QuickBooks and Intacct.

ServiceTitan's mobile-first experience allows for seamless customer engagement and instant booking through integrations with platforms like Google Local Services. This ensures a delightful customer journey, leading to five-star reviews and enhanced brand loyalty. On the operational side, intelligent dispatching, real-time job monitoring, automated payroll processing, and visual sales presentations enable businesses to function efficiently and profitably.

Beyond operational management, ServiceTitan offers advanced financial and marketing tools. These include marketing campaign ROI tracking, maintenance membership creation for recurring revenue, and access to detailed customer information for personalized experiences. Additionally, it features custom reporting, intelligent dispatching, and instant payment processing, among other functionalities. Special modules like agreements management, job costing, and financing options further streamline service delivery and financial management.

Designed for scalability and efficiency, ServiceTitan consolidates multiple business functions into a single platform, supported by onboard guidance through the Titan Advisor. This ensures businesses can implement best practices and workflows effectively. Although specific pricing information is not publicly available, ServiceTitan offers personalized demos to provide tailored pricing plans based on the unique needs of each business. Trusted by over 100,000 contractors, ServiceTitan continues to be a pivotal tool for service professionals aiming to enhance operational efficiency, customer satisfaction, and business growth.

Features

  • Customer Experience and Delight: Provides a mobile-first experience, helping to earn five-star reviews and build brand loyalty. Integrates with Google Local Services for instant booking, enhancing customer convenience.
  • Work Smarter: Offers real-time scheduling, job categorization with tags, and intelligent dispatching. Includes real-time timesheet tracking and automated payroll management. Field technicians can use mobile tools for sales presentations, invoicing, and credit card payments.
  • Gain Visibility: Provides robust analytics and a comprehensive business view for better decision-making. Allows for real-time monitoring of job progress and costs and integrates with QuickBooks and Intacct for streamlined financial management.
  • Grow Revenue: Tracks ROI on marketing campaigns, enables the creation of maintenance memberships, and provides detailed customer information for personalized experiences and larger job opportunities.
  • Agreements: Efficiently manages service agreements and maintenance contracts.
  • Dispatching: Intelligent dispatching and routing to optimize field operations.
  • Reporting: Custom reporting capabilities to track performance and make data-driven decisions.
  • Mobile: A mobile solution for field technicians to manage jobs, process payments, and communicate with the office.
  • QuickBooks and Intacct Integration: Integrates with popular accounting software for seamless financial management.
  • Financing: Allows customers to apply for financing directly through the ServiceTitan mobile app.
  • Scheduling: Real-time scheduling and job management to ensure efficient operations.
  • Marketing: Marketing automation and ROI tracking to optimize marketing efforts.
  • Payments: Instant payment processing and credit card handling for field technicians.
  • Payroll: Real-time timesheet tracking and automated payroll processing.
  • Job Costing: Real-time monitoring of job costs to ensure profitability.
  • Call Booking: Efficient call booking and management to streamline customer service.
  • All-in-One Solution: Consolidates multiple business functions into a single platform, eliminating the need to sign into multiple platforms.
  • Titan Advisor: Guides businesses through proven workflows and best practices to help them grow and succeed.
  • Industry Insights: Provides access to reports, tools, and insights from industry experts to help businesses stay ahead.
  • Target Audience and Impact: Designed for home and commercial service businesses, including HVAC, plumbing, electrical, and other trades. It accelerates growth, drives operational efficiencies, and delivers a superior customer experience. Currently serves over 100,000 contractors and is backed by top investors.
  • Pricing: The specific costs are tailored to individual business needs. To get a quote, businesses are advised to book a personalized demo with ServiceTitan.

Pricing

  • No Public Pricing information is available on the ServiceTitan website, suggesting that pricing may vary based on the size and specific needs of the business.
  • Customized Pricing requires businesses to book a personalized demo, allowing ServiceTitan to assess the business's requirements and provide a tailored pricing plan.
  • Comprehensive Solution offers a wide range of features, including scheduling, dispatching, marketing, payroll, and financial management, which might influence the overall cost.
Last Updated
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September 3, 2024 15:23

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