Housecall Pro is a cloud-based field service management software that helps home service businesses handle their daily operations more efficiently. The platform serves various industries, including HVAC, plumbing, electrical, pest control, and landscaping services.
At its core, the software brings together essential business functions like scheduling, dispatching, invoicing, and customer management into one unified system. Business owners can manage their teams through features like GPS tracking and automated dispatch, while keeping customers informed with real-time updates and appointment reminders.
The software includes useful tools for payment processing, digital estimates, and custom reporting. It connects with common business tools like QuickBooks and Google Calendar, making it easier to keep all business information in sync. Users can also set up automated marketing campaigns and manage customer reviews from one central location.
Plans start at $79 per month, and while there isn't a free version, businesses can try out all features through a 14-day trial. The platform aims to reduce paperwork and streamline daily tasks for home service professionals, helping them focus more on serving their customers.
Housecall Pro offers small businesses a user-friendly solution for managing schedules, invoicing, and customer interactions. Users appreciate its cost-effectiveness and ability to streamline workflow, with many finding the platform helps improve overall business efficiency. The software simplifies work order organization and automates follow-up communications, making it attractive for service-based businesses.
However, the tool isn't without drawbacks. Some users report technical glitches like app freezing and inconsistent customer support quality. As businesses grow and add more employees, the pricing can become less appealing. While many find the platform helpful, potential users should carefully consider their specific business needs and budget constraints before committing.
The Basic plan starts at $59/month for one user and includes core features like scheduling, dispatching, and basic reporting. The Essentials plan runs $149/month for up to five users with more advanced tools for scaling your business. The Max plan is priced by quote only and supports up to 100 users with the full suite of features for larger operations. All plans include the core functionality, but you get more advanced features and user capacity as you move up the tiers.
Does Housecall Pro work on mobile devices?Yes! Housecall Pro works great on mobile devices. The mobile app lets your techs access schedules, customer info, and job details in the field. They can also send "On My Way" texts to customers, collect payments, and have clients sign estimates or invoices right from their phones or tablets. The app works on both iOS and Android devices, giving your team the flexibility to manage jobs from anywhere.
How does Housecall Pro handle payment processing?Housecall Pro processes payments through their built-in system with rates as low as 2.59%. You can accept credit cards, bank transfers, mobile wallets, and checks. One standout feature is Instapay, which deposits payments into your bank account in under 30 minutes instead of waiting days. The platform also sends digital invoices via email or text with click-to-pay options, making it easier for customers to pay you quickly.
Can Housecall Pro integrate with my accounting software?Yes, Housecall Pro integrates directly with QuickBooks. The integration automatically syncs your invoices, customers, and payments to save you from double entry. They've also recently launched Housecall Pro Accounting, which offers integrated bookkeeping services if you want to keep everything in one system. This can save you tons of time on data entry and help prevent accounting errors between systems.
Is there a free trial available before I commit?Absolutely! Housecall Pro offers a 14-day free trial that lets you test all the features before you pay anything. This gives you enough time to schedule some jobs, try the dispatching tools, and see how the invoicing and payment systems work. No credit card is required to start the trial, so you don't have to worry about automatic billing if you decide it's not right for you.
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