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Survicate

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Start collecting 25 free feedback responses per month - no credit card required

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Survicate Review - Features, Pricing & Deals

Survicate helps businesses collect and analyze customer feedback through customizable surveys across multiple channels. The platform enables companies to create targeted questionnaires for websites, mobile apps, and email campaigns while gathering actionable insights about their audience.

The tool offers over 150 ready-to-use templates and a straightforward drag-and-drop interface that makes survey creation simple, even for beginners. Users can distribute surveys through various channels, including email, website embeds, and mobile applications. The platform's targeting capabilities allow businesses to show surveys to specific user segments at key moments in their journey.

Integration options are extensive, with connections to popular tools like HubSpot, Salesforce, and Mailchimp. This allows companies to incorporate feedback data into their existing workflows and systems. The analytics dashboard presents survey results in clear visualizations, helping teams quickly understand and act on customer responses.

Pricing starts with a free plan for basic needs, while paid options begin at $65 per month. Each tier offers increasing response limits and additional features to match different business requirements. For larger organizations, custom enterprise solutions are available.

Online Reviews (Last 6 Months Summarised)

Survicate offers a user-friendly survey platform that simplifies feedback collection with intuitive design and robust integration capabilities. Users appreciate its easy setup, wide range of customizable templates, and smooth connections with tools like Intercom and Salesforce, making it a solid choice for businesses looking to gather customer insights quickly.

However, the platform isn't without drawbacks. Some users find its features somewhat generic and feel the analysis tools lack depth compared to more specialized analytics platforms. While generally well-regarded, Survicate might not completely satisfy companies with complex customer journey tracking or those requiring intricate survey and feedback mechanisms.

Features

  • Comprehensive Survey Creation: Build custom surveys quickly using a drag-and-drop creator with over 150 professional templates and a versatile question library that supports personalized question flows.
  • Multi-Channel Survey Distribution: Collect feedback seamlessly across email, websites, mobile apps, and digital products with flexible embedding and sharing options.
  • Advanced User Targeting: Target specific user groups based on their journey, behavior, and attributes to maximize survey relevance and response rates.
  • Extensive Tool Integrations: Connect with over 80 popular platforms like HubSpot, Salesforce, and Slack through native integrations and robust API support.
  • Real-Time Feedback Analysis: Leverage AI-driven insights and visual analytics to quickly understand customer feedback and make data-informed decisions.
  • Flexible Pricing Options: Choose from free to enterprise plans with scalable response limits, accommodating businesses of all sizes and budgets.
  • Customer Experience Enhancement: Improve product development, marketing strategies, and conversion rates by gathering continuous, actionable customer insights.

Pricing

  • Free Plan offers up to 25 responses per month, with 300 responses per survey and 1,000 total responses across the organization, including basic survey creation and collaboration for up to three team members.
  • Good Plan costs $99 per month and provides 500 monthly survey responses.
  • Better Plan priced at $149 per month offers 1,000 monthly responses, with additional features like security questionnaires and custom policy options.
  • Best Plan at $249 per month delivers 2,500 monthly survey responses.
  • Better Than The Rest Plan available at $269 per month or $299 with a custom yearly response pool, offering more advanced features and flexibility.
  • Enterprise/Scale Plan with individually negotiated pricing based on specific monthly response needs and custom requirements.
  • Educational institutions and non-profits can receive a 25% discount on yearly plans when contacting Survicate's sales team.
  • Payment options include major credit cards (Visa, Mastercard, Discover, American Express), PayPal, and bank transfers for annual payments.

Frequently Asked Questions

What channels can I use to distribute Survicate surveys?

Survicate offers multiple distribution channels to reach your audience wherever they are. You can send surveys through email, share them via direct links, embed them on your website, display them in your product, or even run them in your mobile apps. This flexibility lets you collect feedback at different touchpoints in the customer journey without disrupting the user experience.

How many survey responses can I collect with Survicate?

The number of survey responses you can collect depends on your plan. The Free plan includes 25 responses per month with a limit of 300 responses per survey. Paid plans start at 500 responses per month and go up to 2,500+ for higher tiers. If you need more responses, the Enterprise plan offers custom response pools based on your specific needs.

Can I integrate Survicate with my existing tools?

Yes! Survicate connects with over 80 popular tools and platforms. You'll find native integrations with systems like HubSpot, Salesforce, Mailchimp, Slack, and Klaviyo. For other tools, you can use Survicate's API to create custom connections. These integrations help you centralize feedback data and connect it with your existing workflow.

How customizable are the Survicate surveys?

Survicate surveys are highly customizable. You can use the drag-and-drop editor to build surveys without any coding skills. Choose from over 150 professional templates to get started quickly, or create your own from scratch. You can match the design to your brand colors, add your logo, customize question types, and set up advanced survey logic to create personalized question flows based on previous answers.

What kind of support does Survicate offer?

Survicate provides several support options to help you succeed. All users can access the knowledge base with guides and tutorials. Depending on your plan, you'll get email support, live chat, or dedicated account management. Higher-tier plans include personalized onboarding sessions to help you set up your surveys correctly from the start. The team is known for being responsive and helpful when you run into issues.

Last Updated
March 4, 2025 13:14

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