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Zendesk Sell- Features, Pricing & Deals

Zendesk Sell is a comprehensive CRM (Customer Relationship Management) tool designed to enhance the productivity and efficiency of sales teams. Used by organizations worldwide, Zendesk Sell provides a centralized platform for managing all sales activities, from lead management and deal tracking to email and call integration. By streamlining communication and automating routine tasks, Zendesk Sell empowers sales teams to focus more on closing deals and less on administrative work.

Key features include integrated email management, targeted sales engagement tools, automated outreach sequences, and a power dialer for efficient calling. The platform also offers robust pipeline management and advanced analytics for data-driven decisions. Additionally, its collaborative features enable team communication and custom fields to tailor the workspace to specific business needs.

Zendesk Sell is accessible via a mobile app, ensuring that sales teams can manage their activities on the go. The tool is known for its intuitive interface and quick setup, with most teams able to implement it in under eight weeks. Pricing plans start at $19 per user/month, with options to scale up to more advanced features as the business grows. Available on both a monthly and annual subscription basis, Zendesk Sell offers flexible financial options to suit various business needs.

With its versatile features and commitment to enhancing sales productivity, Zendesk Sell is a reliable and scalable CRM solution trusted by sales teams looking to increase their efficiency and drive revenue growth.

Features

  • Integrated Sales CRM: Centralized Platform: Zendesk Sell provides a unified platform where all sales activities, including lead management, contact management, and deal tracking, can be managed in one place.
  • Productivity Tools: Email Integration: Syncs existing email accounts to Sell, enabling efficient email management with features like alerts, templates, and automatic tracking. Sales Engagement Tools: Allows building targeted prospect lists and creating customized email sequences for automated follow-up with leads. Task Player: Streamlines routine sales activities such as outreach and follow-ups, helping sales teams work uninterrupted.
  • Communication and Outreach: Call and Text: Logs, records, and references all calls, and allows sending and receiving texts directly from leads, contacts, or deals. Power Dialer: Automates the calling process with a custom call list that cycles through customers and prospects. Bulk Outreach: Enables sending bulk emails to filtered smart lists of prospects or customers, with the option to add merge tags for personalized communication.
  • Automation and Triggers: Sequences: Sets up email and task sequences to automatically engage leads and streamline outreach. Sales Triggers: Builds trigger-based actions to automate workflows, eliminating administrative tasks and ensuring all customers receive full attention.
  • Pipeline Management and Analytics: Full Customer View: Provides a complete view of customer information, integrating data from both sales and support teams. Pipeline Transparency: Offers real-time pipeline management and accurate forecasting to avoid surprises at the end of the quarter. Reports and Analytics: Includes pre-built reports and customizable reporting options to help in making data-driven decisions.
  • Collaboration and Customization: Collaborative Selling: Allows adding collaborators to work on leads, contacts, or deals, and uses @mentions for team communication. Custom Fields: Enables creating custom fields for leads, contacts, and deals to tailor the workspace according to the organization's needs. Smart Lists and Templates: Segments and filters leads and deals in real-time, saving frequently used data views.
  • Mobile Accessibility: Sell App: Offers a mobile app available on the Apple App Store and Google Play Store, providing all features plus geolocation, allowing sales teams to manage their business on the go.
  • Pricing: Sell Team: $19 per user/month (billed monthly) or $17 per user/month (billed annually). Basic sales tools for tracking leads, contacts, and deals. This plan is suitable for small sales teams just starting out. Sell Growth: $55 per user/month (billed monthly) or $49 per user/month (billed annually). Enhanced tools for growing sales teams, including advanced pipeline management, sales forecasting, and more detailed analytics. Sell Professional: $115 per user/month (billed monthly) or $99 per user/month (billed annually). Advanced features for larger sales teams, including custom dashboards, advanced analytics, and more comprehensive sales process management.

Pricing

  • Sell Team: $19 per user/month (billed monthly) or $17 per user/month (billed annually). Features include basic sales tools for tracking leads, contacts, and deals. Suitable for small sales teams just starting out.
  • Sell Growth: $55 per user/month (billed monthly) or $49 per user/month (billed annually). Features include enhanced tools for growing sales teams, advanced pipeline management, sales forecasting, and more detailed analytics.
  • Sell Professional: $115 per user/month (billed monthly) or $99 per user/month (billed annually). Features include advanced tools for larger sales teams such as custom dashboards, advanced analytics, and comprehensive sales process management.
  • Additional costs or considerations include discounts for annual payments, potential costs for custom integrations or third-party apps, and all plans include the mobile app providing full functionality on mobile devices.
Last Updated
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August 25, 2024 10:21

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