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Addigy review 2026 - features, pricing & deals

published 24 august 2024last updated 13 february 2026
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Addigy provides a cloud-based platform for managing Apple devices across organizations. The solution helps IT teams handle macOS, iOS, iPadOS, and tvOS devices from a single dashboard. Features like remote device control, software deployment, and security monitoring simplify the task of maintaining Apple device fleets.

The platform automates routine IT tasks. Teams can deploy software updates, enforce security policies, and troubleshoot issues without physically accessing devices. Real-time monitoring alerts administrators to problems, while built-in communication tools help resolve user issues quickly.

Addigy offers subscription plans starting at $2 per device monthly for agent-only management, $6.25 for full MDM features, and $14 for advanced security capabilities. The platform needs no on-site infrastructure, making it accessible for businesses of all sizes. A 14-day free trial with all features included lets teams test everything before committing.

Security tools include compliance monitoring, automated remediation, and detailed reporting. The platform works with Apple's Automated Device Enrollment and supports multiple enrollment methods. Recent additions include Apple Intelligence MDM controls and agentic AI features like autonomous task execution and natural language interaction.

who is Addigy for?

Addigy is for IT professionals and system administrators who manage Apple device fleets. The cloud-based platform saves time through automation while providing control over macOS, iOS, iPadOS, and tvOS devices from a single dashboard.

  • Managed Service Providers (MSPs) who need multi-tenant management capabilities to support multiple clients with Apple environments from a single platform.
  • IT Managers at medium to large enterprises who need centralized control over numerous Apple devices without requiring physical access to each one.
  • System Administrators who want to automate software updates, security monitoring, and policy enforcement across device fleets.
  • Educational IT Staff managing school device programs who need simple deployment options and access to special educational pricing.
  • Security Compliance Officers who require real-time monitoring and automated remediation tools to maintain organizational standards.
  • Help Desk Personnel who need quick remote troubleshooting capabilities through LiveDesktop and direct communication tools to resolve user issues.
  • Mid-market organizations scaling their Apple device fleets who need pricing that grows with their needs.

Corporate enterprises, educational institutions, healthcare providers, and managed service companies all use Addigy to reduce IT overhead while improving device reliability and security.

online reviews (last 6 months summarised)

IT professionals praise Addigy's interface for managing Apple devices. Users on G2 and Reddit highlight the MDM features including patch management and remote wipe capabilities. The customer support team gets consistently positive mentions for being responsive and helpful. Real-time inventory and compliance reporting features are noted as particularly effective for scaling Mac and iOS fleets.

Pricing can be expensive, especially for smaller teams, according to G2 reviews. Reddit's r/macsysadmin community mentions occasional bugs in software deployment. Some users report a steep learning curve with advanced features. Others point to limited customization options in reporting dashboards. Product Hunt comments reference integration issues with certain third-party tools.

features

  • Device Management Platform: Centralized cloud-based solution for managing Apple devices across macOS, iOS, iPadOS, and tvOS with Automated Device Enrollment and real-time monitoring capabilities.
  • Live Support Tools: Offers remote device control through LiveDesktop, real-time user communication, and SSH terminal access for instant troubleshooting and support.
  • Automated Software Management: Software package deployment, automated patch management, and third-party patch management to keep devices secure and up-to-date.
  • Flexible Policy Configuration: Create scalable, hierarchical device policies with customizable configurations and inheritance structures for complex device environments.
  • Advanced Security Monitoring: Alert systems, compliance tracking, proactive remediation strategies, and Apple Intelligence MDM controls to maintain device security standards.
  • Enhanced Agent Functionality: Lightweight macOS agent offering extended device management features including custom fact deployment, script execution, and detailed device status reporting.
  • Agentic AI Capabilities: Autonomous task execution and natural language interaction features that help automate complex workflows and simplify device management tasks.

pricing

  • Free 14-day trial available with all features included and no commitment required.
  • Amplify Plan at $2 per device per month for agent-only management.
  • MDM Plan at $6.25 per device per month, including agent, MDM, OS Update Management, Automated Device Enrollment, iPhone and iPad support, latest Apple MDM support, Assist Onboarding app, and Apps & Books License Management.
  • Security Plan at $14 per device per month, including agent, MDM, and advanced security features.
  • Flexible monthly or annual billing with no forced multi-year contracts.
  • Special pricing available for Managed Service Providers (MSPs), non-profits, and educational institutions upon direct sales team consultation.

frequently asked questions

Is Addigy compatible with all Apple devices?

Yes, Addigy works with all modern Apple devices. It fully supports macOS, iOS, iPadOS, and tvOS devices. Whether you're managing MacBooks, iMacs, iPads, iPhones, or Apple TVs, Addigy gives you a single platform to control everything.

Do I need to install anything on my network to use Addigy?

No, you don't need to install any on-premise infrastructure. Addigy is 100% cloud-based, which means you can access and manage all your devices from anywhere with an internet connection. This cloud-based approach makes it easier to get started and reduces the burden on your IT team.

What kind of remote support options does Addigy offer?

Addigy offers several remote support tools. LiveDesktop lets you remotely control Mac devices to fix issues. The Self Service portal allows users to install approved apps and run scripts themselves. LiveTerminal gives you SSH access to run commands on devices. These tools make it easier to support users without being physically present.

How does device enrollment work with Addigy?

Addigy supports Apple's Automated Device Enrollment and works with both Apple Business Manager and Apple School Manager. This means new devices can be automatically enrolled when they're first turned on. You can also enroll existing devices manually. The platform includes an Assist Onboarding app to make the process smooth for end users.

Does Addigy support automated patch management for macOS?

Yes, Addigy includes automated patch management for macOS. It can handle OS updates and third-party application patches. You can set up policies to automatically deploy updates across your device fleet, schedule patches for specific times, or let users install updates through the Self Service portal. This keeps your devices secure without manual intervention.

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