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Addigy Review - Features, Pricing & Deals
Addigy provides a cloud-based platform for managing Apple devices across organizations. The solution helps IT teams handle macOS, iOS, iPadOS, and tvOS devices from a single dashboard. With features like remote device control, software deployment, and security monitoring, it simplifies the complex task of maintaining Apple device fleets.
The platform shines in its ability to automate routine IT tasks. Teams can deploy software updates, enforce security policies, and troubleshoot issues without physically accessing devices. Real-time monitoring alerts administrators to potential problems, while built-in communication tools help resolve user issues quickly.
For organizations seeking flexible device management, Addigy offers both standard and premium subscription plans starting at $6 per device monthly. The platform needs no on-site infrastructure, making it accessible for businesses of all sizes. A free trial lets teams test the features before committing.
Security stays at the forefront with tools for compliance monitoring, automated remediation, and detailed reporting. The platform works seamlessly with Apple's deployment programs and supports various enrollment methods to fit different organizational needs.
Who is Addigy for?
Addigy is ideal for IT professionals and system administrators who manage Apple device fleets and need to streamline their workflows. The cloud-based platform saves considerable time through automation while providing comprehensive control over macOS, iOS, iPadOS, and tvOS devices from a single dashboard.
- IT Managers at medium to large organizations who need centralized control over numerous Apple devices without requiring physical access to each one.
- System Administrators who want to automate routine tasks like software updates, security monitoring, and policy enforcement across device fleets.
- MSP (Managed Service Provider) Technicians supporting multiple clients with Apple environments who benefit from the platform's multi-tenant capabilities.
- Educational IT Staff managing school device programs who need simple deployment options and budget-friendly pricing.
- Security Compliance Officers who require real-time monitoring and automated remediation tools to maintain organizational standards.
- Help Desk Personnel who need quick remote troubleshooting capabilities and direct communication tools to resolve user issues efficiently.
From corporate enterprises to educational institutions, healthcare providers, and managed service companies, Addigy serves any organization with Apple devices that wants to reduce IT overhead while improving device reliability and security.
Online Reviews (Last 6 Months Summarised)
Addigy emerges as a solid Apple device management platform with notable strengths. Users appreciate its efficient real-time management capabilities and comprehensive support features. The tool offers innovative solutions like enhanced Shared iPad support and improved self-service install pages, demonstrating a commitment to addressing user needs.
However, the platform isn't without limitations. Some users find the console navigation challenging, and its exclusive focus on Apple devices might not suit organizations with diverse technology ecosystems. Despite these concerns, Addigy generally receives positive feedback from IT professionals who value its robust management tools and responsive support.
Features
- Device Management Platform: Centralized cloud-based solution for managing Apple devices across macOS, iOS, iPadOS, and tvOS with seamless enrollment and real-time monitoring capabilities.
- Live Support Tools: Offers remote device control, real-time user communication, and SSH terminal access for instant troubleshooting and support.
- Automated Software Management: Enables comprehensive software package deployment and automated patch management to keep devices secure and up-to-date.
- Flexible Policy Configuration: Create scalable, hierarchical device policies with customizable configurations and inheritance structures for complex device environments.
- Advanced Security Monitoring: Provides comprehensive alert systems, compliance tracking, and proactive remediation strategies to maintain device security standards.
- Enhanced Agent Functionality: Lightweight utility offering extended device management features including custom fact deployment, script execution, and detailed device status reporting.
- Flexible Pricing Model: Affordable monthly subscription at $6 per device with a 14-day free trial, designed for easy onboarding and scalability.
Pricing
- Free 14-day trial available for all customers to test the platform.
- Standard Plan at $6 per Mac per month, offering basic device management features.
- Premium Plan at $8 per Mac per month, including advanced features like remote command line access, 24/7 monitoring, API access, and tool integrations.
- Minimum commitment of 25 devices or $200 per month required for all customers.
- Special pricing available for Managed Service Providers (MSPs), non-profits, and educational institutions upon direct sales team consultation.
- Payments accepted in USD via ACH or major credit cards (Visa, Mastercard, American Express, Discover).
- Optional Premium Support available for an additional charge with extended support hours.
Frequently Asked Questions
Yes, Addigy works with all modern Apple devices. It fully supports macOS, iOS, iPadOS, and tvOS devices. Whether you're managing MacBooks, iMacs, iPads, iPhones, or Apple TVs, Addigy gives you a single platform to control everything. This makes it great for businesses that use multiple types of Apple products.
Do I need to install anything on my network to use Addigy?No, you don't need to install any on-premise infrastructure. Addigy is 100% cloud-based, which means you can access and manage all your devices from anywhere with an internet connection. This cloud-based approach makes it easier to get started and reduces the burden on your IT team.
What kind of remote support options does Addigy offer?Addigy offers several powerful remote support tools. LiveDesktop lets you remotely control Mac devices to fix issues. LiveChat helps you talk directly with users when they need help. LiveTerminal gives you SSH access to run commands on devices. These tools make it much easier to support users without being physically present.
How does device enrollment work with Addigy?Addigy supports Apple's Automated Device Enrollment (formerly DEP) and works with both Apple Business Manager and Apple School Manager. This means new devices can be automatically enrolled when they're first turned on. You can also enroll existing devices manually. The platform handles all Apple User Approved MDM requirements, making the process smooth and hassle-free.
Can I customize policies for different groups of devices?Absolutely! Addigy uses a flexible policy system that lets you create custom configurations for different teams or device groups. Policies can include software packages, security settings, and configuration profiles. The platform also supports policy inheritance, which means you can set up parent policies with basic settings and then create more specific child policies. This saves time and makes managing large device fleets much easier.
