BigTime Review - Features, Pricing & Deals

BigTime is a Professional Services Automation (PSA) software built for service-based businesses like legal firms, IT companies, and consulting agencies. The platform combines project management, time tracking, and billing tools to help firms handle their daily operations more efficiently.

At its core, the software focuses on streamlining project workflows and resource management. Teams can track time, assign tasks, and manage client billing from one central location. The platform includes features for customizable billing rates, online payment processing through BigTime Wallet, and detailed reporting tools that give insights into project progress.

The software works well with other business tools, notably integrating with Intuit's QuickBooks for seamless accounting processes. Users can access BigTime through web browsers or dedicated apps for both desktop and mobile devices.

Available in three tiers - Express, Pro, and Premier - pricing starts at $20 per user monthly when billed annually. While there's no free version, interested users can try the platform through a trial period to test its features.

• Project Management Suite: Comprehensive tool that helps professional service firms track time, assign tasks, and manage workflows with customizable security settings and Gantt chart visualizations.
• Resource Allocation Dashboard: Provides real-time insights into staff capacity, enabling smart project planning and ensuring the right team members are matched to specific projects.
• Flexible Billing System: Allows customizable billing rates with multiple variables, online invoice payments, and professional invoice generation for seamless financial management.
• Advanced Reporting Tools: Offers real-time dashboards and custom reporting features to track project progress and make data-driven business decisions.
• Multi-Platform Accessibility: Web-based application available on Mac, Windows, iOS, and Android, ensuring team collaboration from anywhere.
• Tiered Pricing Options: Three plans ranging from $20 to $45 per user monthly, with features scaling from basic project management to advanced resource planning.
• Secure Collaboration Platform: Includes robust privacy settings and controlled project access to protect sensitive business information across teams.

• Essentials Plan starts at $20.00 per user per month, designed for businesses seeking basic project management and billing tools with time tracking and expense reporting features.
• Advanced Plan priced at $35.00 per user per month, adding advanced reporting, client portals, and enhanced collaboration capabilities to the Essentials features.
• Premier Plan costs $45.00 per user per month, including all Advanced plan features plus resource planning and multi-currency invoicing for larger businesses.
• BigTime Foresight offers custom pricing for advanced workload and profitability insights, requiring direct contact with BigTime sales team for specific quotes.

BigTime makes remote time tracking pretty simple. Team members can log hours from anywhere using the mobile app or web browser. You can set up different security levels so only the right people see certain timesheets. The system lets workers track time against specific projects and tasks, and managers can see who's working on what in real-time. There's also offline tracking, so your team can log hours even without internet access and sync up later when they reconnect.

Yes! BigTime works really well with QuickBooks and has for over 20 years. The integration lets you sync time entries, expenses, invoices, and client data between both systems without double entry. This connection helps reduce errors and saves tons of time on administrative tasks. Beyond QuickBooks, BigTime also connects with other popular tools like ADP for payroll, Slack for communication, and various CRM platforms. Just check which integrations are included in your specific pricing plan.

BigTime stands out because it's built specifically for professional service firms like legal, IT, and consulting companies. Unlike general project tools, BigTime handles the complete workflow from time tracking to invoicing in one system. The resource management features help you match the right staff to projects based on skills and availability. BigTime also offers flexible billing options with custom rates based on staff, tasks, or work codes. The whole system focuses on helping service businesses track profitability at both the project and client level.

BigTime has a learning curve, but most users get comfortable with the basics within a few days. The interface is fairly straightforward for everyday tasks like entering time and expenses. The more advanced features like custom reporting and resource planning take longer to master. BigTime offers training resources including video tutorials, help articles, and webinars to help new users get up to speed. Many customers mention that while setup takes some effort, the long-term benefits make it worthwhile. The mobile app is particularly user-friendly for team members who just need to track time and expenses.

BigTime offers tons of customization options for both reports and invoices. For reports, you can build your own from scratch or modify the many templates included. You can filter data by almost any field, create custom columns, and save your favorite report formats for reuse. With invoices, you can add your company logo, customize the layout, and choose what project details to include. The system allows different invoice formats for different clients and projects. You can even set up automatic invoice delivery and payment reminders based on your billing schedule.