ChartLogic Review - Features, Pricing & Deals

Last Updated
Apr 10, 2025

ChartLogic is a cloud-based electronic health record (EHR) and practice management system that helps healthcare providers manage their clinical and administrative tasks. The platform combines essential features like patient records, scheduling, and billing in one unified system.

Healthcare providers can use this tool to create and manage patient records, schedule appointments, handle prescriptions, and process insurance claims. The system includes voice dictation capabilities and customizable templates that adapt to different medical specialties. A patient portal lets people access their records, book appointments, and send secure messages to their healthcare providers.

The software works well for various healthcare settings, from small clinics to medium-sized specialty practices. While pricing isn't publicly listed, costs typically vary based on practice size and needs. Small clinics might pay around $150 per month, while larger facilities should expect higher rates and additional setup fees.

Built with over 20 years of industry experience, ChartLogic particularly stands out in orthopedic and surgical practices. The system supports specific workflows for these specialties, including integrated device management and specialty-focused documentation tools.

Who is ChartLogic for?

ChartLogic is perfectly suited for healthcare practitioners and administrators who need an all-in-one solution to manage both clinical operations and business aspects of their medical practice. This cloud-based EHR system helps healthcare teams save significant time on documentation while improving patient care coordination and practice efficiency.

  • Small to Mid-sized Practice Owners who want to streamline their administrative and clinical workflows without investing in multiple separate systems
  • Orthopedic Specialists and Surgeons who benefit from the specialty-specific templates and integrated device management tools designed for their unique needs
  • Healthcare Administrators looking for comprehensive billing automation and practice analytics to optimize revenue cycles and improve operational efficiency
  • Busy Clinicians who value the voice dictation feature to quickly create notes and reduce documentation time between patient visits
  • Practice Managers responsible for scheduling, patient communications, and ensuring smooth daily operations across their healthcare facility
  • Rural Healthcare Providers seeking an adaptable system that can be customized to their specific community needs and practice limitations

ChartLogic is commonly used by primary care physicians, specialty groups, rural health centers, and particularly orthopedic practices that need robust clinical documentation alongside efficient practice management capabilities.

Online Reviews (Last 6 Months Summarised)

ChartLogic offers a mixed user experience that healthcare professionals seem to appreciate for its speedy charting process and efficient voice dictation integration. Users consistently praise the platform's ability to complete documentation quickly, often in under 90 seconds, and note its solid value for money with a user-friendly interface.

However, the software isn't without drawbacks. Some users report challenges during initial setup, finding the process complex and potentially frustrating. Additionally, limitations in report customization and occasional customer support delays have been points of criticism. While these issues exist, they don't seem to completely overshadow the tool's core strengths in medical documentation.

Features

  • Customizable Dashboards: Personalize your healthcare workflow with drag-and-drop templates and smart editing capabilities that adapt to your specific clinical needs.
  • Voice Dictation: Create clinical notes quickly and navigate through patient records using advanced voice command technology, saving time and reducing manual data entry.
  • Electronic Prescriptions: Manage prescriptions electronically with instant access to patient medication history and comprehensive drug interaction checks.
  • Patient Portal: Enable patients to securely access medical records, complete intake forms, receive appointment reminders, and communicate with healthcare providers through HIPAA-compliant messaging.
  • Billing Automation: Streamline revenue cycle management with automated billing processes, claims tracking, and patient eligibility verification tools.
  • Lab Integration: Seamlessly connect with nationwide laboratories to order, track, and receive test results directly within the electronic health record system.
  • Practice Performance Analytics: Access detailed reporting and insights on practice productivity, patient outcomes, and compliance metrics to support strategic decision-making.

Pricing

  • Initial setup costs for small rural health centers and community clinics range from $120,000 to $350,000, with annual maintenance costs between $60,000 and $180,000.
  • Medium rural health centers and community clinics can expect initial setup costs of $350,000 to $900,000, with annual maintenance costs from $180,000 to $360,000.
  • Small specialty groups and clinics have initial setup costs between $150,000 and $450,000, with annual costs ranging from $80,000 to $220,000.
  • Medium specialty groups face initial setup costs from $450,000 to $1.8 million, with annual costs between $220,000 and $550,000.
  • Small primary care practices can expect initial setup costs of $80,000 to $250,000, with annual costs ranging from $40,000 to $130,000.
  • Medium primary care practices have initial setup costs estimated at $250,000 to $600,000, with annual costs from $130,000 to $270,000.
  • For precise pricing details, contact ChartLogic directly at sales@chartlogic.com or through their website.
  • An alternative basic pricing estimate suggests a starting point of $149 per month, though this may not reflect comprehensive costs for larger healthcare settings.

Frequently Asked Questions

What specialties does ChartLogic EHR work best for?

ChartLogic works particularly well for orthopedic and surgical practices. It offers specialty-specific templates and precise voice recognition that surgeons and specialists find helpful. The system also has strong support for ophthalmology practices with custom integrations for ophthalmic devices. While it can work for most medical specialties, its strengths in surgical workflows and specialty documentation make it stand out for these practice types.

How long does it take to set up ChartLogic?

Setup time varies based on your practice size and needs. Most clinics can expect implementation to take between 4-8 weeks from start to finish. The process includes customizing templates, training staff, and migrating existing patient data. Some users mention the setup process can be complex for newcomers, so plan for adequate training time. ChartLogic provides implementation specialists to guide you through the process, which helps smooth the transition.

Can patients access their records through ChartLogic?

Yes, patients can access their medical records through the ChartLogic Connect Patient portal. This secure portal lets patients view test results, treatment plans, and medical history. They can also fill out intake forms before appointments, receive reminder notifications, and send HIPAA-compliant messages to their healthcare providers. The patient portal helps improve communication between visits and reduces phone calls to your office.

How does the voice dictation feature work?

ChartLogic's voice dictation lets providers create clinical notes by speaking rather than typing. The system captures your words accurately and places them into the right sections of the patient chart. You can also use voice commands to navigate through different parts of a note or patient record. Many doctors say they can complete documentation in under 90 seconds using this feature. The voice recognition improves over time as it learns your speech patterns and medical terminology.

Is ChartLogic cloud-based or installed locally?

ChartLogic is primarily a cloud-based EHR solution, which means you can access it from any device with an internet connection. This gives your practice flexibility and eliminates the need for expensive onsite servers. Your data is stored securely in the cloud with regular backups. The platform works with various web browsers, making it accessible across different computers and mobile devices. This cloud approach also ensures you always have the latest version without manual updates.

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