Homebase streamlines workforce management for small to medium-sized businesses with tools for scheduling, time tracking, payroll, and team communication. The platform brings these essential functions together in one user-friendly interface, helping managers and employees work more efficiently.
At its core, the software simplifies daily operations with features like drag-and-drop scheduling, automated timesheets, and integrated payroll processing. Managers can create schedules quickly, while employees can clock in and out, swap shifts, and receive updates through the mobile app. The platform also includes tools for hiring, onboarding, and maintaining HR compliance.
Business owners can start with a free basic plan that includes scheduling and time tracking for up to 20 employees at one location. Paid tiers unlock additional features like hiring tools, labor cost controls, and HR resources. The platform works well for various industries, including retail, restaurants, and service businesses.
Through its mobile and desktop interfaces, Homebase connects with popular business tools like QuickBooks and Square. This integration helps create a smooth workflow for both managers and staff, whether they're in the office or on the go.
Homebase has earned mixed reviews from users who appreciate its scheduling and team communication tools. The platform stands out for its user-friendly interface and efficient shift management features, helping managers streamline labor costs and enable easy team coordination. Most users find the auto-scheduling and shift swapping capabilities particularly helpful for hourly workforce management.
However, some users point out potential drawbacks, including limited system integrations and the need for admin approvals on certain actions. There's also slight hesitation around the early wage access feature, with some questioning its potential impact on employee financial behavior. Overall, the platform seems to offer solid functionality with room for incremental improvements in its ecosystem.
The free plan covers basic needs like scheduling and time tracking for one location with up to 20 employees. Paid plans unlock more advanced features such as unlimited employees, advanced scheduling tools, hiring features, PTO tracking, and HR compliance tools. The key difference is how much control and automation you get. Most small businesses start with the free plan and upgrade as they grow and need more tools to manage their team.
How does Homebase handle employee time tracking?Homebase offers several ways for employees to clock in and out. They can use a tablet or computer at your business location, or the mobile app which has GPS tracking to verify they're on-site. The system tracks regular hours, breaks, and overtime automatically. Managers can review and approve timesheets before running payroll. The system will also flag issues like missed breaks or early clock-ins so you can address them right away.
Can employees manage their own schedules with Homebase?Yes, employees have quite a bit of control over their schedules. They can set their availability preferences, request time off, and even swap shifts with coworkers directly through the app. When shift swaps happen, managers get notified and can approve or deny the changes. Employees also get reminders about upcoming shifts and instant notifications when the schedule changes. This self-service approach saves managers tons of time on schedule management.
How does Homebase work with other business tools I already use?Homebase connects with many popular business tools. It works with point-of-sale systems like Square, Clover, and Toast to import sales data for labor forecasting. For payroll, it integrates with QuickBooks, Gusto, and other providers so your timesheet data flows directly into your payroll system. You can also add on Homebase's own payroll service if you want everything in one place. These connections help cut down on double-entry and reduce mistakes.
What happens if my internet goes down? Can employees still clock in?If your internet connection drops, employees can still clock in and out using the Homebase mobile app on their phones. The app works offline and will sync the data once connection is restored. For businesses that don't allow phones on the floor, Homebase's tablet app has an offline mode that stores clock-ins locally until internet service returns. This backup system ensures you don't lose any time tracking data during outages.
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