OnPay Review - Features, Pricing & Deals

OnPay offers a complete payroll and HR management solution that helps businesses handle employee payments, benefits, and compliance requirements. The platform streamlines essential tasks like running payroll, managing tax filings, and organizing employee benefits all in one place.

Small and medium-sized businesses can process unlimited payroll runs, automate tax calculations, and give employees access to their important documents through a self-service portal. The system works well for various industries, including nonprofits, agricultural businesses, and hospitality companies.

The pricing structure is straightforward: businesses pay a base fee of $40 per month plus $6 for each employee or contractor. This includes core features like direct deposit, tax filing, and benefits administration. Companies can access the platform through any web browser, and employees can view their information using a mobile app or website.

While OnPay handles most payroll and HR tasks automatically, they also provide customer support through phone, email, and chat if you need help. The software connects with popular accounting tools like QuickBooks and Xero, making it easier to keep financial records up to date.

• Comprehensive Payroll Processing: Run unlimited payroll with flexible payment methods including direct deposit, checks, and prepaid debit cards for employees and contractors.
• Automated Tax Filing: Automatically calculate, file, and pay federal, state, and local payroll taxes to ensure complete regulatory compliance.
• Employee Self-Service Portal: Allow employees to manage personal information, access pay stubs, view W-2 forms, and check details through mobile and web platforms.
• Benefits Administration: Streamline benefits enrollment, track insurance and retirement contributions, and ensure compliance with COBRA and ACA regulations.
• Time and Attendance Management: Track employee hours, manage overtime, handle PTO accruals, and generate detailed timekeeping reports automatically.
• HR Reporting Tools: Generate customizable reports, create real-time dashboards, and analyze payroll and employee performance metrics.
• Accounting Software Integration: Seamlessly connect with QuickBooks, Xero, and other accounting platforms to synchronize payroll data effortlessly.

• Base monthly fee of $40 plus $6 per employee or contractor paid monthly.
• All features included: unlimited payroll runs, tax filings, direct deposit, debit card payments, and check printing.
• No additional cost for self-printed year-end W-2 and 1099 forms.
• Optional direct mail service for year-end forms at $9.99 per form.

Most users find OnPay quite easy to set up, even if you're not tech-savvy. The interface is straightforward, and you can usually get your payroll system running within a day or two. They offer guided setup and their support team can help if you get stuck. You'll need basic company info, employee details, and tax information ready before you start. Many small business owners handle the setup themselves without needing outside help.

OnPay automatically calculates, files, and pays your federal, state, and local payroll taxes. They handle your quarterly tax filings and year-end forms like W-2s and 1099s. If they make a mistake, their tax accuracy guarantee means they'll pay any resulting fines or penalties. You don't need to worry about changing tax laws or deadlines - the system updates automatically to stay compliant with current regulations.

Yes! OnPay provides a self-service portal where your employees can access their payroll information anytime. They can view current and past pay stubs, download W-2 forms, update their personal details, and manage their direct deposit information. The portal works on mobile devices too, so they can check their pay info from anywhere. This feature saves you time since employees can handle many basic tasks themselves.

When you need help, OnPay offers support through phone, email, and chat. Their customer service team is available Monday through Friday during business hours. Some users report very positive experiences with quick, helpful responses, while others mention occasional delays during busy times. The company also provides a help center with guides and tutorials that answer common questions about using the system.

OnPay integrates with popular accounting software like QuickBooks and Xero. This connection lets your payroll data sync automatically with your accounting system, which saves time and reduces errors from manual data entry. The integration works both ways - changes in either system can update the other. Setup is usually simple, requiring just a few clicks to connect your accounts. If you use other business tools, check OnPay's website for their current list of integration partners.